Standing Operating Procedure (sop)

Standing Operating Procedure (SOP)

Page

Annex A Introduction 4

Purpose 4

Scope 4

References (See Annex G) 5

Quality Assurance Functions 5

Annex B Internal Evaluation Program 6

Purpose 6

Scope 6

Accreditation 6

Purpose of an Accreditation 6

Types of Course Evaluations 6

Responsibilities 7

Proponents Directorate of Training Development 8

Directorate of Training (DOT) Training Brigade, NCOA 9

Annex C Internal Evaluation Planning and Management 11

Purpose 11

Scope 11

MEP 11

Initiating Evaluations 12

Phase 1- Conduct an Audit Trail Review 13

Phase 2- Training Observations 16

Annex D The Army School System (TASS) Battalion/National Guard

Regional Training Institutes (RTIs) Assistance/Accreditation 18

Purpose 18

Scope 18

TASS/Proponent 18

Accrediting Authority for TASS Battalions 18

Phase 1-Inactive Duty Training (IDT) Evaluations 19

On-site IDT Evaluations 19

Annual Training (AT) Evaluations 20

On-Site (AT) Evaluations 21

Post (AT) Evaluation Responsibilities 22

Post AT 23

Annex E External Evaluation Program 27

Purpose 27 Scope 27

General 27

Memorandum of Agreement 27

Master Evaluation Plan 27

External Evaluation Project Management Plan 27

External Evaluation Purpose and Subjects Covered 27

Essential Element Analysis 28

QAO Manages the External Evaluation Program 28

Evaluation Methods 28

Data Management Process 29

Cross Check of Internal and External Evaluation Data 30

Reporting and Follow Up 30

Gathering Additional External Evaluation Data 30

Annex F Data Collection 32

Purpose 32

Scope 32

Formal External Data Collection Planning 32

Develop Data Collection Instruments 32

Collect Data 34

Phase 5-Analyze Data 35

Write Report 36

Staff Report 36

Follow Up 37

EOCQ Questions 38

Classroom Observations 38

External Evaluation Reports 39

Annex G References 40

TRADOC Memorandums 41

Annex H MSCOE QA Functions 42

Annex I FLW Form 2 Observation Sheet 45

Annex J Sample MEP 52

Annex K US Army Chemical School 56

Appendix A, Sec 1 ChemIcal School Internal Assessment Plan 57

Appendix A, Sec 2 Chem School Distance Learning Modules 59

Appendix B, Chem School TASS Assistance /Accreditation Schedule 60

Appendix C, FY04 External Assessment Schedule (example) 61

Appendix D, FY04-06Chem School QA Resource Estimates (example) 62

Annex L US Army Engineer School 63

Appendix A, Sec 1, Engineer School Internal Assessment Plan 64

Appendix A, Sec 2 Engineer School Distance Learning Modules 73

Appendix B, Engineer School TASS Assistance Accreditation Schedule 75

Appendix C, FY04 Engineer School External Assessment Schedule 78

Appendix D, Fy04-06 Engineer School QA Resource Estimates 80

Annex M US Army Military Police School 81

Appendix A, Sec 1 Military Police School Internal Assessment Plan 82

Appendix A, Sec 2 MP School Distance Learning Modules/Phases 85

Appendix B, MP school TASS Assistance/Accreditation Schedule 86

Appendix C, MP School External Assessment Schedule 87

Appendix FY04-06 MP School QA Budget Estimates 90

Annex N 8^th Brigade (Multifunctional), 108^th Division (Individual Training) 91

Appendix A, 8^th BD (M),108^th DIV (IT) TASS Assistance Accred/Sched 92

Appendix B, 8^th BD (M) 108^th DIV (IT) Budget Estimates 95

Annex O FYXX-XX MSCoE QAO/QAE Resource Estimates 96

Job Aid for Audit Trail Check 97

Annex P Instructor Survey 98

Self Assessment Management Plan Memorandum 109

External Evaluation Timeline 122

Annex A

INTRODUCTION

1.1. PURPOSE: This SOP establishes policies and procedures for the quality assurance program for the U.S. Army Maneuver Support Center (MSCoE), U.S. Army Chemical, Biological, Radiological. and Nuclear (USACBRNS), U.S. Army Engineer (USAES), U.S. Army Military Police (USAMPS) Schools, and the MSCoE Noncommissioned Officers Academy (MNCOA).

1.2. SCOPE: This memorandum applies to all directorates and activities of the MSCoE, USACBRNS, USAES, USAMPS, and MNCOA.
1.3. General:
a. The Quality Assurance Program (QAP) is designed to monitor and advise on the development and implementation of training and processes, products, and regulatory guidance. The program is a systematic and continuous assessment of training, leader and doctrinal development, and automated systems in support of training development through internal and external feedback. The training evaluation program objectives are to assess whether Soldiers are capable of performing their duty position tasks, whether units can accomplish their missions and leaders are trained to be adaptive thinkers in the current operational environment. The QAP assesses efficient and effective development of doctrine and implementation of training. The process also ensures the MSCoE, proponent schools, MNCOA, and directorates have successful programs and processes that are adaptive to U.S. Army and Training and Doctrine Command (TRADOC) campaign plans.
b. Quality Assurance Office (QAO)/Quality Assurance Element (QAE) personnel must be involved in initial planning in the analysis, design and development process of training, while still maintaining objectivity. QAO/QAE have no vote in any process, however, they are the “eyes and ears” of the Commandant and must advise. Quality assurance must be a cooperative and coordinated effort between the QAO/QAEs, proponent schools, and MNCOA, to ensure that the primary focus is on effective training programs, products, and process assessments.
c. The center QAO serves as the executive agency for the QA program for the center with responsibility for—

• 
  Coordinating and conducting all self-assessments requiring pre-accreditation visits.
  

• 
  Conducting external evaluations for initial military training, professional military
  

education and functional courses as directed by HQ TRADOC.

• 
  Developing a Master Evaluation Plan with annexes for each proponent schools.
  

(NOTE: NCOES courses will be captured under the appropriate proponent annexes.)

• 
  Conducting special studies, training effectiveness studies as directed by HQ TRADOC
  

or upon the request of a proponent school.

d. Quality Assurance Elements perform day-to-day quality control functions for the commandant/assistant commandant. QAEs conduct training observations, report findings up the chain of command as appropriate, review training products for compliance with regulatory guidance and serve as members of Critical Task Selection Boards (CTSB) and training development and design teams. QAEs are also responsible for ensuring The Army School System Battalions are assessed and accredited in accordance with regulatory guidance.

e. The QAO and QAE must draw on other personnel resources, subject matter experts (SMEs), training and combat developers, field units, resident students, etc., and organizations to contribute to the total evaluation effort.
f. The MSCoE QAP is not an inspection program but rather a process whereby formative measures are implemented to ensure a quality product (leader, training manual, lesson plan, etc) is the end state. As a general operating principle, the resolution of problems that are identified as a result of an evaluation process will be accomplished at the lowest organizational level, which is capable of bringing the necessary resources to bear on the problem. Problem resolution will not normally be elevated to the Commanding General, Commandant, Assistant Commandant (AC), or Chief of Staff (CofS), brigade commanders or directors unless resources to effect logistical solution are not available to the responsible training director, brigade, or unless a MSCoE or school policy revision is needed or the appropriate training directorate, brigade, or directorate fails to take the necessary action to correct training deficiencies or comply with TRADOC Regulations.
1.4. REFERENCES. (See Annex G)
1.5. QUALITY ASSURANCE FUNCTIONS.
FLW Regulation 10-1 identifies the functions of the quality assurance program and the QAO. The functions will be phased-in as TRADOC validates and resources positions for the center/schools. Those functions are at Annex H.

Annex B

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