Personal Kite link for each PBX user

13.1. Personal Kite link for each PBX user

Examples of Kite implementation:

• 
  Contact button on the website (simple HTML template)
  
• 
  Widget (embedded into the website or into a separate web page)
  
• 
  HTML email signature with contact button (simple HTML template)
  

One of the advantages of Kite is that it’s fully integrated into the Wildix telephony system:

• 
  Chat requests are managed by PBX users via Wildix Collaboration interface
  
• 
  Audio calls can be answered from any Wildix devices (WP, W-AIR, mobile apps, Collaboration)
  
• 
  Wildix Kite uses a separate Dialplan which makes it easy to customize the service
  
• 
  Chat requests and calls from Kite service can be routed to separate call agents or to call groups
  

• 
  Kite guide: https://manuals.wildix.com/wildix-webrtc-kite-mcu-videoconference-guide/
  
• 
  Kite website page: http://www.wildix.com/wildix-webrtc-kite/
  

13.2. WebRTC Video conference

Wildix Videoconference is based on WebRTC technology and Kite solution and allows access for PBX users and external users via a link or a phone call.
Features supported:

• 
  Access for internal and external users via invitation by email, via link, audio call
  
• 
  Multi user chat, audio and video conference
  
• 
  Screen sharing
  
• 
  Document sharing / application sharing / link sharing
  
• 
  Recording
  
• 
  Conference scheduling
  
• 
  Mute/unmute participants
  
• 
  Dynamic video allocation
  

DOCUMENTATION:

• 
  Videoconference guide: https://manuals.wildix.com/wildix-mcu-videoconference-guide/
  
• 
  Videoconference website page: http://www.wildix.com/videoconference-2/
  

PART 14. Debugging and troubleshooting

14.1. SSH connection

14.2. Dialplan debug

14.3. Trace generation

14.4. Syslog, Reset and recovery of media gateways and phones

14.5. Other

Appendix 7: Ports to open for Wildix services
Wildix systems offer logging, debugging and troubleshooting possibilities on different levels. In this chapter we will only see the basics.

14.1. SSH connection

Connect to PBX via SSH to view the logs of the callweaver and to analyse the basic problems with PBX activation, trunk registration, Dialplan operations, impossibility to place calls, ACL permissions etc.
To connect via SSH you can connect to the PBX via console (on Windows you can use “putty” or other SSH clients) or click on “terminal” icon in WMS upper menu (“admin” user)

• 
  To analyze call logs: select the entry 1 (Connect to PBX engine)
  
• 
  To analyze the syslog: select the entry 5 (Open Syslog)
  
• 
  For other advanced operations: select the entry 11 (Shell)
  

Example:

Directory: wp-content -> uploads -> 2016
2016 -> 2017 afoCo Landmark Scholarship Program
2016 -> Instructions for the Preparation of Camera-Ready Contributions to the Conference Proceedings
2016 -> Step student Scholarships for Year 10-13
2016 -> The united church of canada
2016 -> Idan raichel biography – May 2016 Brief Producer, keyboardist, Lyricist, composer and Performer Idan Raichel
2016 -> An introduction to centre’s interventions expanding access to justice
2016 -> Sanchar Shakti
2016 -> Unit analysis should help here. We want number of bananas
2016 -> The Autobiography of Elder Joseph Bates
2016 -> The Great Heat and the Rhode Island Deep Water Bay Scallop (Argopecten irradians) Fishery 1875-1905

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