Refereed Proceedings
Looney, C.A. and Hardin, A. (2015), “Multi-Criteria Decision Support for Investment Decisions: Examining the Interactive Effects of Risk Profile, Information Horizon, and Prospect Format,” in Proceedings of the 48h Hawaii International Conference on Systems Sciences, January 5-8, 2015, Computer Society Press, Eight pages.
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Firth, D., Koch, H., Looney, C.A., King, J. L., Weber, R., and Whitley, E. (2014). "The King is Dead! Long Live the King! Homelessness and Survival in the IS Field" in Proceedings of the International Conference on Information Systems, December 14-17, Auckland, New Zealand.
Hardin, A.M., Fuller, M.A., Looney, C.A., and Schechtman, G.M. (2013), “Participative Goal Setting in Self-Directed Virtual Teams: The Role of Virtual Team Efficacy in Goal Setting Effectiveness and Performance,” in Proceedings of the 46th Hawaii International Conference on Systems Sciences, January 7-10, 2013, Computer Society Press, Ten pages.
Looney, C.A., Firth, D., Koch, H., Cecez-Kecmanovic, D., Hsieh, J.P., Soh, C., Valacich, J.S., and Whitley, E. (2011). "The Credibility Crisis in IS: A Global Stakeholder Perspective" in Proceedings of the International Conference on Information Systems, December 4-7, Shanghai, China.
Akbulut-Bailey, A. Y., Looney, C. A., and Poston, R.S. (2010). “The Influence of Suggestive Guidance on Risk Tasking Behavior in Personalization Systems,” Decision Sciences Institute 40th Annual Meeting, November 20-23, San Diego, California.
Koch, H., Looney, C.A., Firth, D., King, J., Pavlou, P., and Trauth, E.M. (2010). "The Credibility Crisis in IS" in Proceedings of the 16h Americas Conference on Information Systems, August 12-15, Lima, Peru.
Akbulut-Bailey, A.Y., Poston, R.S., and Looney, C.A. (2010), “Personalization Systems: Effects of Risk Propensity and Congruency of Suggestive Guidance,” in Proceedings of the International Association for Development of the Information Society, May 19-21, Nice, France, 569-577.
Looney, C.A., Poston, R.S., and Akbulut, A.Y. (2008), “Risk Propensity and Suggestive Guidance: A Personalization System for Decisions Involving Risk and Uncertainty,” in Proceedings of the International Association for Development of the Information Society, April 9-11, Algarve, Portugal, 21-28.
Akbulut, A.Y. and Looney, C.A. (2007), “Attracting Students to the IS Major: The Role of IT Sophistication in Introductory IS Courses,” in Proceedings of the 13th Americas Conference on Information Systems, August 9-12, 2007, Ten pages.
Poston, R.S., Looney, C.A., and Akbulut, A.Y. (2007), “How Advice and Its Source Characteristics Prompts Changes in Investment Decisions,” in Proceedings of the 13th Americas Conference on Information Systems, August 9-12, 2007, Ten pages.
Akbulut, A.Y., Looney, C.A., and Motwani, J. (2007), “Majoring in Information Systems: Examining the Factors Affecting Student Choice,” in Proceedings of the 2007 MBAA International Conference, March 28-30, 2007, Ten pages.
Looney, C.A., Poston, R.S., and Akbulut, A.Y. (2007), “Advice Availability and Gender Differences in Risky Decision Making: A Study of Online Retirement Planning,” in Proceedings of the 40th Hawaii International Conference on Systems Sciences, January 3-6,
2007, Computer Society Press, Ten pages.
Jung, J.H., Looney, C.A., and Valacich, J.S. (2007), “Fine-Tuning the Human-Computer Interface: Verbal versus Keyboard Input in an Idea Generation Context,” in Proceedings of the 40th Hawaii International Conference on Systems Sciences, January 3-6, 2007, Computer Society Press, Ten pages.
Akbulut, A.Y., Looney, C.A., and Motwani, J. (2006), “Majoring in Information Systems: Examining the Factors Affecting Student Choice,” in Proceedings of the 12th Americas Conference on Information Systems, August 4-6, 2006, Ten pages.
Hardin, A., Looney, C.A., and Fuller, M. (2006), “Computer-Based Learning Systems and the Development of Computer Self-Efficacy: Are All Sources of Efficacy Created Equal?” in Proceedings of the 12th Americas Conference on Information Systems, August 4-6, 2006, Ten pages.
Looney, C.A., Akbulut, A.Y., and Poston, R.S. (2006), “A Social Cognitive Perspective on Channel Preference: A Study of Online Investing,” in Proceedings of the 39th Hawaii International Conference on Systems Sciences, January 4-7, 2006, Computer Society Press, Nine pages.
Poston, R.S., Akbulut, A.Y., and Looney, C.A. (2005), “On-Line Advice Taking: Examining the Effects of Self-Efficacy, Computerized Sources, and Perceived Credibility,” in Proceedings of the 4th Annual Pre-ICIS Workshop on HCI Research in MIS, December 10, 2005, 65-69.
Looney, C.A., Valacich, J.S., and Akbulut, A.Y. (2004), “Online Investment Self-Efficacy: Development and Initial Test of an Instrument to Assess Perceived Online Investing Abilities,” in Proceedings of the 37th Hawaii International Conference on Systems Sciences, January 5-8, 2004, Computer Society Press, Nine pages.
Looney, C.A. and Chatterjee, D. (2000), “Measuring Nature and Extent of Corporate Usage of the World Wide Web: Development of a Coding Scheme,” in Proceedings of the 11th Annual Conference of the Information Resources Management Association, 808-811.
Selected Work in Progress
Looney, C.A. and Hardin, A.M., “Extending Myopic Loss Aversion: A Dynamic Perspective on Evolving Risk Preferences,” under first round review at Organizational Behavior & Human Decision Processes.
Hardin, A.M. and Looney, C.A., “Supporting Decisions Involving Risk and Uncertainty: Examining the Interactive Effects of Information Horizon, Suggestive Guidance, and Credibility Indicators,” expected Fall 2014 submission to MIS Quarterly.
Looney, C.A. and Hardin, A.M., “Technological Support for Repeated Investment Decisions: Understanding the Influence of Risk Profile, Information Horizon, and Prospect Format on Portfolio Risk,” expected Fall 2014 submission to Journal of Applied Psychology.
Book Chapters
Valacich, J.S., Looney, C.A., Wright, R., and Wilson, D. (2012), “Mobile Computing,”
Advances in Management Information Systems, J.F. Nunamaker and B.O. Briggs (Eds.)
Invited Presentations
“Myopic Loss Aversion: Demystifying the Key Factors Influencing Decision Problem
Framing,” College of Business, Washington State University, Spring 2011.
“Risk Propensity and Suggestive Guidance: A Personalization System for Decisions Involving
Risk and Uncertainty,” Fogelman College of Business, University of Memphis, Fall 2008.
“Decision Support for Retirement Planning,” College of Business, Washington State
University, Fall 2006.
“Inspiring Students to Pursue Degrees in Information Systems,” School of Business
Administration, University of Montana, Spring 2006.
“IT Project Management,” Seidman College of Business, Grand Valley State University, Fall
2005.
“Web Site Usability,” Seidman College of Business, Grand Valley State University, Fall 2004.
TEACHING Teaching Awards
Outstanding MIS Faculty Award, University of Montana, 2010 – 2011
Outstanding MIS Faculty Award, University of Montana, 2008 – 2009
Outstanding Graduate Student Teaching Award, College of Business & Economics, Washington State University, 2002 – 2003
Instructor of the Year, Management Information Systems, Washington State University,
2002 – 2003
Courses Taught
University of Montana
BMIS 270 – MIS Foundations for Business. This course is designed to provide students with a basic understanding of management information systems and how they are transforming modern organizations and society. Emphasis is given to supporting and integrating fundamental business processes and enabling strategic initiatives.
Taught: Fall 2015, Summer 2015, Spring 2015, Fall 2014, Summer 2014, Spring 2014, Fall
2013, Summer 2012, Spring 2012, Fall 2011, Summer 2011, Spring 2011, Fall
2010, Summer 2010, Spring 2010, Summer 2009, Spring 2009, Fall 2008, Spring
2008, Fall 2007
BMIS 373 – Systems Analysis & Design. This course is designed to provide students with a theoretical foundation and practical experience planning, analyzing, and designing information systems. The course covers the concepts, skills, methodologies, techniques, tools and perspectives that are essential to successfully implement information systems in modern organizations. Students participate in a semester-long project, which focuses on building a system prototype for a real-world organization.
Taught: Fall 2014, Fall 2013, Fall 2011, Fall 2010, Fall 2009, Fall 2008, Fall 2007
BMGT 323 – Operations Management. The primary objective of this course is to provide future managers with a conceptual framework for understanding and analyzing the operations functions within firms. Students learn strategies, techniques, and practices that enable firms to effectively manage their operations. An emphasis is placed on using Microsoft Excel to evaluate and analyze operational issues.
Taught: Spring 2007, Fall 2006
BMIS 478 – Electronic Commerce. This upper-division undergraduate course familiarizes students with contemporary e-commerce topics including networking basics, infrastructure architectures, security, front-end/back-end integration, development tools, emerging business models, marketing tactics, and Web site design issues. Students also participate in
an online investing tournament, where they gain hands-on experience working with a real- world e-commerce application.
Taught: Fall 2015, Spring 2015, Spring 2014, Spring 2012, Spring 2011, Spring 2010, Spring 2009, Spring 2008, Spring 2007
University of Virginia
MSMIT – Object Technology. Object technology is a foundational topic taught at the graduate level. The purpose of this half-day seminar is to introduce students to object-oriented technology. Students gain a comprehensive understanding of how objects are helping organizations become more adaptive, enabling them to respond to rapidly changing business conditions and outmaneuver their competition.
Taught: Summer 2005
MSMIT – Business Continuity. This half-day seminar is taught at the graduate level. Business continuity refers to the degree to which an organization may achieve uninterrupted stability of systems and operational procedures. A broad range of topics are discussed including disaster recovery planning, risk management, terrorism, information availability, and information security.
Taught: Fall 2005
COMM 420 – Project Management. This upper-division undergraduate course provides a comprehensive presentation of the concepts, procedures, and tools necessary for managing information technology projects. Students learn how inter-disciplinary teams are organized and managed in the context of a real-world project.
Taught: Fall 2005
COMM 424 – Electronic Commerce. The primary objective of this upper-division undergraduate course is to familiarize students with contemporary e-commerce topics including networking basics, infrastructure architectures, security, front-end/back-end integration, development tools, emerging business models, marketing tactics, and Web site design issues. Students also participate in an online investing tournament, where they gain hands-on experience working with a real-world e-commerce application.
Taught: Fall 2005, Fall 2004, Spring 2003
COMM 427 – Systems Analysis & Design. This upper-division undergraduate course provides a comprehensive presentation of the concepts, procedures, and tools necessary for designing and implementing information systems. Students learn to organize and manage inter- disciplinary teams in the context of a real-world development project.
Taught: Fall 2004, Fall 2003
Washington State University
MIS 426 – Emerging Technologies. This upper-division undergraduate course provided students with a fundamental understanding of concepts critical to XML technologies. Students gained hands-on experience designing and developing XML solutions. Exposure to real-world applications of XML was also provided.
Taught: Spring 2003, Fall 2002, Summer 2002, Spring 2002, Fall 2001, Summer 2001, Spring 2001
MIS 375 – Electronic Commerce. The primary purpose of this upper-division undergraduate course was to provide students with a rich understanding of the business potential and applications of Web-based electronic commerce systems. Students learned about the different types of e-commerce applications and platforms, as well as design and implementation issues.
Taught: Summer 2000
MIS 241 – Application Software Development. This undergraduate course helped students develop logic skills through the application of structure programming methodologies. Students learned the COBOL programming language while applying a top-down programming technique to develop structured, easy to use, and well-documented programs.
Taught: Fall 2000
SERVICE Academic Service
Editorial Board Member, American Business Journal, 2012 – present
Associate Editor, Decision Sciences Journal, 2010 – 2012
Panel Co-Host (with David Firth and Hope Koch), “The King is Dead! Long Live the King!
Homelessness and Survival in the IS Field " at the International Conference on Information
Systems (ICIS), Auckland, New Zealand, December 14-17, 2014.
Panel Co-Host (with David Firth and Hope Koch), “The Credibility Crisis in IS: A Global Stakeholder Perspective" at the International Conference on Information Systems (ICIS), Shanghai, China, December 4-7, 2011.
Panel Co-Host (with David Firth and Hope Koch), “The Credibility Crisis in IS" at the 16h
Americas Conference on Information Systems (AMCIS), Lima, Peru, August 12-15, 2010
Minitrack Co-Chair (with Joseph S. Valacich), Mobile Technologies and Collaboration, Hawaii International Conference on System Sciences (HICSS), 2003 – 2009
Ad hoc reviewer for:
Communications of the ACM
Communications of the AIS
Database
Decision Sciences
Decision Support Systems
European Journal of Information Systems
Financial Analysts Journal
Information Systems Journal
Information Systems Management
Information Systems Research
Journal of Banking & Finance
Management Science
MIS Quarterly
Organizational Behavior and Human Decision Processes
Americas Conference on Information Systems (AMCIS)
European Conference on Information Systems (ECIS)
International Conference on Information Systems (ICIS)
Hawaii International Conference on System Sciences (HICSS)
Faculty Committees
Chair, Research & Grants Committee, University of Montana, 2009 – present
Undergraduate Curriculum Committee, University of Montana, 2014 – present
Assessment Committee, University of Montana, 2010 – 2012
Research & Grants Committee, University of Montana, 2007 – 2008
Technology Oversight Committee, University of Montana, 2007 – 2009
Research Committee, University of Virginia, 2005 – 2006
Teaching Development Committee, University of Virginia, 2004 – 2005
Administrative Service
Faculty Advisor for the Montana Information Systems Association (MISA), a student-run organization for students majoring in Management Information Systems, 2009 - present
Panelist, Leadership Roundtable, Hugh O’Brain Youth (HOBY) Leadership Montana,
University of Montana, Spring 2008
Panelist, “IT Concentration Panel,” McIntire School of Commerce, Fall 2003, Fall 2004
Critical Thinking Project, Washington State University, Fall 2001 – Spring 2003.
Participated in a university-sponsored program designed to increase coherence and promote higher order thinking, and encourage improvement of faculty teaching and evaluative practices in the curriculum at a large. The goal of the project was to develop a path to improve student learning, reform faculty teaching, and provide a means to measure the effectiveness of teaching and learning.
Professional Societies
Association for Computing Machinery (ACM)
Association for Information Systems (AIS)
Special Interest Group on Human-Computer Interaction (SIG-HCI)
HONORS & AWARDS
Ron and Judy Paige Faculty Fellow, University of Montana, 2007 – present
Sabbatical Award, University of Montana, 2012 – 2013
Faculty Merit Award, University of Montana, 2010, 2012
International Conference on Information Systems (ICIS) Doctoral Consortium, 2002
Americas Conference on Information Systems (AMCIS) Doctoral Consortium, 2002
Kassebaum, Jogn, & Loella Graduate Scholarship for Scholastic Excellence, 2000-2001
Phi Beta Kappa, National Honor Society, 1988 - present
Chevron Scholarship Award for Outstanding Undergraduate in Computer Science, 1987
President's Honor Roll, 1985-1988
Academic All-American, 1985
RESEARCH FUNDING & GRANTS
Northwest International Business Educators Network (NIBEN) Curriculum Development
Grant, 2013
Summer Research Grant, School of Business Administration, University of Montana, Summer 2006, 2007
Summer Research Grant, McIntire School of Commerce, University of Virginia, Summer
2004, 2005
Doctoral Research Grant, College of Business & Economics, Washington State University,
2002 – 2003
Jakki J. Mohr, Ph.D.
Regents Professor of Marketing
William and Rosemary Gallagher Distinguished Faculty Fellow
May 2015
School of Business Administration
University of Montana
Missoula, MT 59812
(406) 243-2920
Jakki.Mohr@business.umt.edu
EDUCATION
Ph.D. University of Wisconsin-Madison
Marketing (Emphasis in Organizational Sociology)
M.S. Colorado State University, Fort Collins, Colorado
Marketing
B.B.A. Boise State University, Boise, Idaho
ACADEMIC EMPLOYMENT
2002 to present Professor of Marketing, University of Montana-Missoula
Fellow, Institute on Ecosystems
1997- 2002 Associate Professor of Marketing
University of Montana-Missoula
Spring 2001 Visiting Associate Professor of Marketing
J.D. Edwards Honors Program in Computer Science and Management
University of Nebraska-Lincoln
1989 - 1997 Assistant Professor of Marketing
University of Colorado-Boulder
RESEARCH INTERESTS
I study the challenges technology companies face in developing and commercializing breakthrough innovations, particularly in their partnerships and in their innovation capabilities. Most recently, my research has addressed how companies infuse sustainability (environmental) considerations into their innovation process, with a focus on biomimicry specifically (nature-inspired innovations). Theoretically, I draw on a wide range of disciplines, including transaction cost analysis, resource-based view of the firm, dynamic capabilities, and knowledge and learning theories. My early research focused on communication, information sharing, governance, and related behaviors in distribution channels and strategic partnerships in high-tech industries. In addition, I have studied communication and information sharing behaviors of marketing managers (i.e., the use of information in resource allocations; issues with proprietary information, etc.).
TEACHING
Marketing of High-Technology Products and Innovations (both graduate and undergraduate)
Principles of Marketing (both graduate and undergraduate)
Overview of Marketing (1 credit, sophomore level course)
AWARDS
April 2011 John Ruffatto Memorial Award given to “UM faculty who impart practical, applicable principles into their classroom presentation to solidify the interdependent relationship between local businesses and The University of Montana.”
November 2010 Fulbright Specialists Award to ORT University, Montevideo, Uruguay.
In addition to teaching an MBA course (see other teaching below) at ORT, my two-week visit included consultations with the regional technology incubator, “Ingenio,” as well as consultations with business leaders and the Uruguayan Chamber of Commerce for Information Technology businesses. I have returned annually since then (except Fall 2013)
December 2008 Named “Regents Professor” University of Montana, one of seven UM faculty to receive this “rare honor among higher-education teachers in the state,” awarded for true excellence in all three areas of instruction, scholarship, and service.”
2012-present Gallagher Distinguished Faculty Fellow, School of Business, Univ. of Montana
2008--2012 Jeff and Martha Hamilton Distinguished Faculty Fellow, School of Business
2005-2007 Ron & Judy Paige Faculty Fellow, School of Business, University of Montana
Teaching Awards
2013/2014, 2011/2012 and 2009/2010 Outstanding Faculty Teaching Award in Marketing
(voted by the graduating seniors)
2008 Academy of Marketing Science Outstanding Marketing Teacher Award
2007 Award for Innovative Excellence in Teaching, Learning, and Technology, given by the Center for the Advancement of Teaching and Learning at the International Conference on College Teaching and Learning, Jacksonville, Florida.
2005 Montana Professor of the Year; given in Washington DC by the Council for the Advancement and Support of Teaching (CASE) and the Carnegie Foundation, for outstanding undergraduate teaching.
Recognized by MBA students for outstanding teaching, May 2004
Most Inspirational Teacher of the University of Montana, voted by the Class of 2001, $1000 Award given by the Silent Sentinel, a senior honorary society.
Professor of the Month, Mortar Board National Honor Society, January 2001
Outstanding MBA Professor of the Year, 1999-2000.
Frascona Teaching Excellence Award, School of Business, University of Colorado-Boulder 1992
Faculty Associate: President's Teaching Scholars Program 1991-1992
Research Awards
University of Montana’s Distinguished Scholar of the Year Award, April 2004.
Recipient (2003) of the Louis W. Stern Award, given for the outstanding article published in any AMA journal in the area of marketing channels and distribution between three and eight calendar years (1995-2000) after publication (Mohr, Fisher, and Nevin 1996, see list of publications below)
Recipient, Susan Wright Award (given by the College of Business, University of Colorado) for disseminating research results to the wider business community, 1995
Recipient, Marketing Science Institute, Alden G. Clayton Doctoral Dissertation Proposal Competition, 1989
All-University Fellowship, University of Wisconsin-Madison, 1988-1989
Other Awards and Recognitions
2012-2015 Served on National Academies of Science Committee on Overcoming Social and Infrastructure Barriers to Deployment of Electric Vehicles, Washington DC.
2009 Charter Day - George M. Dennison Presidential Faculty Award for Distinguished Accomplishment
Recipient, outstanding faculty support to Division of Student Affairs, University of Montana, 2008.
2003 Faculty Fellow, Pacific Coast Banking School, Graduate School of Business, University of Washington
Named “Outstanding Review of the Year, Journal of the Academy of Marketing Science, 2006
Editor: Dave Stewart
Named “Outstanding Reviewer” by the Journal of the Academy of Marketing Science, for the period 2003-2005. Editor: George Zinkhan
EXECUTIVE EDUCATION
Montana Photonics Industry Alliance (Bozeman, Montana); provided a one-day training workshop on strategic marketing to approximately 15 companies/30 managers, JMune 5, 2015.
Innovation Initiative by Software Industry Association (GECHS) in Santiago, Chile (“Chilicon Valley”). Worked with 5 companies selected by the government (each with 5 key managers) to develop a marketing blueprint for their companies (October 2011).
Universidad Alberto Hurtado, Santiago, Chile. Presented a 2 ½ -day executive education program on Marketing of High-Technology Products to 20 mid-senior level executives of B2B industrial technology firms (May 2010).
Scuole Superiore Sant’ Anna (Pisa, Italy) and SIAF (International School for Advanced Education, Volterra, Italy); Presented a 4-day seminar on the Marketing of High-Technology Products and Innovations; companies represented in the audience ranged in size from single-person start-ups, to mid-size (n-80-120 employees) companies in business for 5-20 years; to large, established corporations (e.g., Fiat Car Company). May 2009, May 2006 and May 2004
Communitech (Technology Industry Trade Association in Waterloo, Ontario- outside of Toronto); presented a 4-hour workshop to roughly 85 technology industry professionals on Marketing of High-Technology Products and Innovations 2009
A.P. Moller/APM Terminals; Conducted a 3-day training (at UM) on strategic marketing for roughly 11 top executives (translated into Chinese and 25 mid-level managers (in English) from Shanghai, China 2007
Fujitsu, LTD. (Global Business Group, Tokyo); Conducted a 3-day training on strategic marketing for high-technology companies for 15 sales and marketing managers at the Fujitsu-owned Japan-American Institute for Management Science (JAIMS) in Honolulu, Hawaii. Results of this program presented to top management in Tokyo to generate ideas to grow global business revenues. 2006
University of Colorado-Boulder; Taught a 2-day course in the Technology Leadership Program, Executive Education Programs, Leeds School of Business, University of Colorado-Boulder. Participants consisted of mid- senior-level executives from local high-tech companies. January 2006 and January 2005
Level 3 Corporation (Broomfield, Colorado); Conducted a series of 3-day training session for 30 product management/marketing teams on segmentation, targeting, and positioning. Also, conducted company-wide training on the initiative, and conducted an executive briefing. 2004
Otaniemi Science Park, Espoo, Finland
Gave a series of lectures to 100 start-up companies participating in Finland’s
Techno-incubator project. 2000
OTHER (Adjunct) TEACHING OPPORTUNITIES
Claremont Graduate University, Drucker School of Management, 2005-present
teach one-week intensive MBA/Executive MBA course on High-Technology Marketing;
15-35 students/year
ORT University, Montevideo, Uruguay, 2010-present
one-week intensive graduate level seminar on Marketing of High-Technology Products, 20 engineers in the Master’s of Management of Technology Program
Stockholm University, 2012 (January)
one-week MBA course on Marketing of High-Technology Products
University of Bern, Switzerland (Institute of Innovation Management)
one-week MBA course on Marketing of High-Technology Products 2011
two-week undergraduate course on high-technology marketing to 200 students 2004/2005.
Ecole d’Management, Grenoble, France 2007 One-week graduate course (High-Technology Marketing) in the Master’s of Technology Management Program
Indian School of Business, Hyderabad, India – 2006 - Team-taught 2 weeks (of a 5-week course) on High-Technology Marketing (with S. Sengupta) to 100 students in the Post-Graduate Program
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