Academic Program Review


TEACHING New Course Development



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TEACHING
New Course Development
University of Houston

HRMA 6397 Graduate Hospitality Advanced Marketing

HRMA 4338 Restaurant and Hotel Development
College of St. Scholastica

SRM 301 Perspectives in Sport and Recreation Management

SRM 402 Sport and Recreation Management

SRM 403 Facilities Management

SRM 424 Sport and Recreational Legal Aspects

SRM 425 Sport and Recreation Marketing

SRM 101 First Aid and CPR

SRM 311 Psychology of Sport

SRM 499 Sports Medicine

Courses Taught
Georgia State University

HADM 350 Travel and Tourism

HADM 376 Hospitality Service Marketing

HADM 480 Strategic Hospitality Management Seminar

HADM 349 Private Club Management

HADM 202 Lectured on private club management in Introduction to Hospitality Course each quarter from 1994-97
University of Houston

HRMA 6361 Graduate Hospitality Marketing *

HRMA 6397 Graduate Hospitality Advanced Marketing

HRMA 6382 Graduate Research Methods *

HRMA 3342 Private Club Management *

HRMA 4338 Restaurant and Hotel Development


College of St. Scholastica

MGT 102 Introduction to Business

MGT 105 Introduction to Marketing

MGT 106 Marketing Research *

MGT 108 Principles of Management

SRM 101 First Aid and CPR

SRM 301 Perspectives in Sport and Recreation Management

SRM 402 Sport and Recreation Management

SRM 403 Facilities Management

SRM 424 Sport and Recreational Legal Aspects

SRM 425 Sport and Recreation Marketing

SRM 311 Psychology of Sport *

SRM 499 Sports Medicine
* Major restructuring of existing course

Teaching Evaluations and Course Changes
Summary of student course evaluations - The rating score at GSU was the average score for the final question about the instructor's overall teaching effectiveness (5 = Extremely Effective to 1 = Not at all effective). The other school's rating score is the average score to a number of questions utilizing a rating scale of 5 = Strongly Agree to 1 = Strongly Disagree statements about the course, instructor and the overall rating of the teacher's effectiveness. Course ratings were above the overall college/university and department averages.
SEMESTER COURSE RATING MAJOR COURSE CHANGES
Georgia State University:

Fall 1998 HADM 349 ---

HADM 376 ---

HADM 480 ---

Summer 1998 HADM 480 ---

Spring 1998 HADM 350 --- First Time to Teach

HADM 480 ---

Winter 1998 HADM 376 4.4

HADM 480 4.7

Fall 1997 HADM 349 4.4

HADM 376 4.6

Summer 1997 HADM 480 4.7

Spring 1997 HADM 376 5.0

HADM 480 4.8

Winter 1997 HADM 376 3.4

Fall 1996 HADM 349 4.7

HADM 376 4.3

HADM 399 --- Substitute HADM 490-6 Students

HADM 399A --- Substitute HADM 480-2 Students

Summer 1996 HADM 480 ---

Spring 1996 HADM 376 4.9

HADM 480 4.5

Winter 1996 HADM 376 4.2

Fall 1995 HADM 349 5.0 Start expert speaker/club visit program

HADM 480 4.4 Implement computer simulation Top of

Summer 1995 HADM 480 4.8 the House

Spring 1995 HADM 376 4.2 Implement computer program In-Basket

HADM 399 --- Substitute HADM 480-4 Students

Winter 1995 HADM 349 4.7 First Time To Teach

HADM 480 4.0

Fall 1994 HADM 376 4.0 First Time To Teach

HADM 480 4.6 First Time To Teach


University of Houston:

Summer 1994 HRMA 6361 4.50

Spring 1994 HRMA 6382 4.01

HRMA 6361 3.98

HRMA 3342 3.97

Fall 1993 HRMA 6382 4.03 New Research Project

HRMA 6361 4.04 New Simulation Grading

HRMA 3342 4.06 New Co-Teaching Arrangement

Summer 1993 HRMA 6361 4.09 Case Studies Added

Spring 1993 HRMA 6382 4.03 Change to Studentware Plus

HRMA 6361 3.94 Industry Market Plan Added

HRMA 3342 3.98 First Time To Teach

Fall 1993 HRMA 6382 4.05 Statistical Analysis Added

HRMA 6361 3.93 Computer Simulation Added

Spring 1992 HRMA 6397 4.84 New Course Developed

HRMA 6382 4.02

HRMA 6361 4.09

Fall 1991 HRMA 6382 3.94 First Time To Teach

HRMA 6361 3.91 First Time To Teach

HRMA 4338 3.76 New Course Developed


College of St. Scholastica:

Spring 1990 SRM 424 4.20

SRM 403 4.26

Winter 1989 SRM 402 4.31

SRM 101 4.19

Fall 1989 SRM 301 4.25

SRM 101 4.33

Spring 1989 SRM 424 4.21

SRM 403 4.31

Winter 1988 SRM 402 4.08

SRM 101 4.28

Fall 1988 SRM 301 4.17

SRM 101 4.20

Spring 1988 SRM 424 4.00

SRM 403 4.26

Winter 1987 SRM 402 3.87

SRM 101 4.03

Fall 1987 SRM 301 4.05

SRM 101 4.23

Spring 1987 SRM 424 4.18

SRM 403 3.86

Winter 1986 SRM 402 4.03

SRM 102 4.59

SRM 101 4.74

Fall 1986 SRM 301 4.22

SRM 102 3.94

SRM 101 4.43

Spring 1986 SRM 424 4.25 New Course Developed

SRM 403 4.02 New Course Developed

Winter 1985 SRM 402 4.09

SRM 102 3.88

SRM 101 3.94 New Course Developed

Fall 1985 SRM 301 3.92

SRM 106 4.21

SRM 106 4.46

SRM 102 4.11 First Time To Teach

Spring 1985 SRM 425 4.08 New Course Developed

SRM 311 4.12

SRM 106 4.37

Winter 1984 SRM 402 4.25 New Course Developed

SRM 108 4.09

SRM 106 4.14

Fall 1984 SRM 301 4.16 New Course Developed

SRM 106 4.23

SRM 105 4.12

Spring 1984 SRM 311 3.81 New Course Developed

SRM 105 4.42

Winter 1983 SRM 108 4.01 New Course Developed

SRM 106 4.03 Restructured Existing Course

Fall 1983 SRM 105 3.71 Restructured Existing Course

SRM 105 3.62 Restructured Existing Course

Master Degree Papers Directed
A research study of the factors that affect the selection and retention of a food service contractor. Patrick Johnston, Spring 1992.

A review of quality assurance programs and the possible application to Chinese state-owned hotels. Zhu Weiguo, Fall 1993.

A study of the features and activities members would want at a Houston private city club. Elizabeth Reynolds, Spring 1994.

An analysis of member recall systems in private clubs. William Ropp, Spring 1994.

An analysis of the market and product factors affecting a pasta house restaurant. Greg Sencaj, Spring 1994.

An investigation of motivational techniques applied to housekeeping employees. Ylka Van Bemael, Spring 1994.

Computer usage in the restaurant industry. Shoji Ishikawa, Spring 1992.

Exploring the job status of graduates of the Hilton College's master of hospitality management program. Paul Dodlinger, Spring 1993.

Front office and concierge employee training regarding the Americans With Disabilities Act. Valarie Flicker, Spring 1994.

Impact of factors on proprietary club performances. John Hornsby, Fall 1994.

Introduction to golf course maintenance. Robert Denton, Fall 1991.

Market analysis of a golf club in Hainan, China. Xiaoli Yin, Summer 1992.



Using the personal computer as a tool for controlling food and beverage costs in country clubs. Keith Austin, Fall 1991.

Hospitality Industry Marketing/Research Projects Supervised
Coordinated and supervised research projects and market plan development with students in the strategic planning, marketing, research methods, and private club management classes for the following hospitality businesses in the Greater Atlanta/Houston area:


Adam's Mark Hotel

Houlihan's

Alice's Diner

Houston Medallion Hotel

All American Sports Bar & Café

Hunan Dragon Restaurant

Al's Hunan Restaurant

Hyatt Regency

Ansley Golf Club

James Coney Island

Atlanta Athletic Club

Jesse Jones Rotary House International

Antonio's Flying Pizza & Italian Restaurant

Kettle Restaurant

Beijing Chinese Restaurant

Kirby Grill

Bistro Cuisine

Lakeside Country Club

Cafe Adobe

Lancaster Hotel

Capital City Country Club

Marriott Marquee

Carrabba's Italian Restaurant

Marriott Medical Center Hotel

Cherokee Town and Country Club

Melange Catering

Chez Eddy

Omni Hotel

China Garden Restaurant

Peachtree Golf Club

Chick-fil-A

Piedmont Driving Club

Commerce Club

Popeye's Famous Fried Chicken

Dante's Restaurant

Ruggles Grill

Day's Inn

Sheraton Astrodome Hotel

Delmonico's Restaurant

Spaghetti Warehouse Restaurant

Demeris Barbeque

Strawberry Patch Restaurant

DeerField's Restaurant

Summit Club

Doubletree Hotel

The Patrician Inn Bed & Breakfast

Garfield's Restaurant and Pub

Tra Vigna Italian Restaurant

Gold Star Restaurant

Uno's Pizzeria Restaurant & Bar



CERTIFICATIONS AND LICENSES
1994-Pres. Certified Hospitality Educator (CHE)

1983-Pres. Cardiopulmonary Resuscitation Instructor (Red Cross)

1984-Pres. First Aid Instructor (American Red Cross)

1975-Pres. Water Safety Instructor (American Red Cross)

1984-90 Registered Emergency Medical Technician

1988-90 Instructor Trainer (American Red Cross)

1977-93 NAUI Assistant Scuba Instructor

1976-81 Swimming Pool Operator's Licenses

1976-Pres. New Jersey Teacher Certification in Health, Physical Education, and Biological Sciences, grades K-l2

SYMPOSIUMS AND WORKSHOPS
Sales Strategies for Service Businesses - American Marketing Association 1996

Linking Research to Strategy Seminar - American Marketing Association 1995

Emergency Medical Technician (EMT) Recertification 1987 & 1985

Amer. Red Cross CPR/First Aid Instructor Recert. 1990, 1987 & 1984

Amer. Red Cross Water Safety Instructor Recertificat. 1990 & 1983

White House Symposium on Physical Fitness & Sports Medicine 1981



SCHOLASTIC SPORT PARTICIPATION
Rutgers University - Lacrosse and Cross Country.

Don Bosco HS - Cross Country, Swimming and Track & Field. Captain, All League, and All County in Cross Country and Track & Field



PUBLIC RELATIONS
12/91 College of HRM's Convocation Benediction

08/91 Radio and newspaper interviews about the "UHilton First" project conducted by the students in the graduate marketing summer class.

09/83-04/90 Developed marketing fact sheets for the Sports and Recreation Management program.

10/83-03/87 Five articles published in the College's newspaper, The Cable, about the major and program.

03/84 Interviewed on the radio about the Sports and Recreation Management Program. Broadcast on three Duluth radio stations.

10/83 Article "Sports and Recreation Management". Published in Duluth's News-Tribune and Herald.


Misty M. Johanson, Ph.D.
Education
BA 1995 Michigan State University Hotel, Restaurant and Institutional

Management

MS 1997 Michigan State University Foodservice Management –

Emphasis: Human Resources

Ph.D. 2000 Michigan State University Tourism Resource Management –

Emphasis: Resort Management


Work Experience
May 92 – May 94 Restaurant Supervisor and Trainer

Coscarelli’s East – East Lansing, MI


May 94 – Dec 94 Restaurant Manager – Caesars on the Beach

Marriott Frenchman’s Reef – St. Thomas, USVI


Jan 96 – Aug 96 Food and Beverage Operations Manager

Marriott Rocky Hill, Cooperate Ridge – Hartford, CT


Sept 96 – Dec 96 Graduate Teaching Assistant –

Dr. Raymond Schmidgall, Financial Management

Michigan State University – The School of Hospitality Business

Sept 96 – Dec 96 Graduate Teaching Assistant –

Dr. Jack Ninemeier, F&B Operations

Michigan State University – The School of Hospitality Business


Jan 97 – May 97 New Student Recruiter for the Michael L. Minor Masters of Science in Foodservice Management –

Dr. Carl Borchgrevink, Graduate Program Chair

Michigan State University – The School of Hospitality Business
May 97 – May 98 Graduate Research/Teaching Assistant –

Dr. Robert Woods, Human Resources

Michigan State University – The School of Hospitality Business
Aug 98 – Mar 00 Acting Assistant Professor of Hospitality Management

University of Hawaii, Manoa –

School of Travel Industry Management

Apr 00 – Dec 03 Assistant Professor of Hospitality Management and Chair of Undergraduate Curriculum and Student Affairs

University of Hawaii, Manoa –

School of Travel Industry Management


Jan 04 – Aug 04 Assistant Professor of Hospitality Management and

Chair of Undergraduate Programs

University of Hawaii, Manoa –

School of Travel Industry Management


May 04 Granted Promotion and Tenure – Board of Regents UH

Associate Professor of Hospitality Management and

Chair of Undergraduate Programs

University of Hawaii, Manoa –

School of Travel Industry Management
Aug 04 – Present Assistant Professor of Hospitality Management

Georgia State University –



Cecil B. Day School of Hospitality Administration, RCB
Awards


  • Research Stipend Award $3663 – Granted March 8, 2002 University of Hawaii

  • Teaching Reduction Award based on Research Productivity – Granted December 23, 2002 University of Hawaii

  • Presidential Merit Pay Award – Granted April 5, 2002 University of Hawaii

  • Research Stipend Award $3882 – Granted May 7, 2003.



Publications: Refereed Scholarly



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