1.1.2.1.1.Homepage
The homepage of any public portal is the most visited page in the site, and it holds the keys to whether the visitors will engage more into the site or will bounce away. Accordingly, the proposed portal homepage will focus on providing an engaging experience, enabling end-users to easily know information about Banana Island through an attractive, as well as provide navigation to the rest of the website.
1.1.2.1.2.Reserve
The reserve module will enable end-users to choose arrival date and departure date as well as the number of adults & children and accordingly search for availability.
The reserve module will integrate with the existing backend reservation system, Anantara will provide ITWorx with the required web services for such integration.
1.1.2.1.3.About
The "About" section will provide the Internet portal visitors with an overview about Banana Island. The about us page will be a static content page adhering to a common page layout used by all information pages.
The about section consists of the following subsections:
Accolades: A static content page showing the latest awards received by Banana Island & Anantara
Resort Information: A static content page showing information about the resort
Resort Map: A static content page showing a map of the resort
Maps & Directions: A static content page showing a map of banana island and how to reach it
Interactive Map: An interactive 3D map, ITWorx assumes the map to be readily implemented through the mobile engagement and to be hosted as is on the website
Amenities: A static content page listing the amenities available in Banana Island
FAQs: A static content page showing the frequently asked questions
Visitor Guide: The "visitor guide" section will provide the internet portal visitors with a guide about Ananatara, showing an overview guide of the provided services. The visitor guide page will be a static content page adhering to a common page layout used by all information pages.
1.1.2.1.4.Accommodations
The accommodations section will list the accommodations available in Banana Island, showing the different villa types including:
Deluxe Sea View Rooms & Sea View Suites
Two Bedroom Sea View Villas
Two Bedroom Luxury Sea View Villa
Three Bedroom Sea View Villa
Each type will have a page showing information about the villa type
1.1.2.1.5.Dining / Cuisine
The dining / cuisine section will list the restaurants available in Banana Island including:
Riva - Italian Restaurant
Zest - Organic Café
Azraq - All Day Dining Restaurant
Al Nahham - Arabic Mediterranean Restaurant
Lagoon Bar
Ted’s American Grill
Tanzerin Beach Grill
Q Lounge & Restaurant Floating Platform
Q Lounge & Restaurant
Each restaurant will have a page showing information about the restaurant, together with its photo gallery, Instagram Photos, menu, hours of operation. In the second phase the system will enable customer survey and table reservation as part of the dining / cuisine section.
The SPA and wellness section will list the centers available in Banana Island including:
Wellness Centre Treatment Rooms
Oxygen Fern room
Fitness Centre
Anantara Spa
Each center will have a page showing information about the center, together with its photo gallery and hours of operation. In the second phase the system will enable customer survey and reservation as part of the SPA & wellness section.
1.1.2.1.7.Activities / Experiences
The Activities and experiences section will list the activities available in Banana Island including:
Recreation
Water Sports
Dive Centre
Jazur Reef Centre
Lagoon Pool
9 Hole Putting Golf Course
Kids Water Slide Pool
Splash Surf Pool
Cool Mint Kids Club
Pepper Mint Teens Club
Beach Volley Ball
Bowling Centre
Cinema
Tennis Court
Beach
Q Lounge Pool
Each activity will have a page showing information about the activity, together with its photo gallery and hours of operation. In the second phase the system will enable customer survey and reservation as part of the activities and experiences section.
1.1.2.1.8.Occasions
The occasion's section enables customers to enquire about special occasion arrangements, as well as provide a listing of the common occasions including:
Romance
Renewal of Vows
Meetings & Retreats
Events
1.1.2.1.9.Photos & Video Gallery
The portal will be able to share photos and videos through having an online media gallery available in the portal. The system will be delivered with a ready-made component for the photo and video gallery, where user will be able to view photos and videos published by Anantara.
The following are the main functionalities for the Media Center module:
Manage Photo & Video Gallery
The system will allow the Content Editor to add / update / delete photo & Video albums and set the album cover photo
Content Editor will be able to manage photos (bmp, gif, jpg, png,) by add / update / delete through the authoring site collection
Content Editor will be able to manage videos (Youtube links,) by add / update / delete through the authoring site collection
View gallery
Portal visitors will browse the albums and view the photos & videos through photo & video gallery landing page
The system will list all photos in a thumbnail mode and allow the visitor to browse in the preview mode or slide show view and use set of arrows to scroll through the album photos
With each photo the system will display its meta data (title, description)
1.1.2.1.10.Send Feedback
As an attempt to increase the user's involvement, the proposed portal will enable users to send comments, questions, suggestions, and complaints through a simple feedback forms.
Assigned Employee will view these feedback comments and respond to them accordingly through the appropriate channels.
The following are the supported functions for the proposed Feedback module:
Manage Feedback categories
Portal administrators will be able to manage the feedback categories by adding/updating/deleting categories; setting the category follower employee; and determining if the system should send an email notification to the follower with each submitted feedback or not
Submit Feedback
Visitors will be able to enter their feedback data by filling the four (4) appropriate fields and submitting the form
The system will send an email to the dedicated follower informing him that there is a new feedback submitted; containing link to the feedback item
Follow-up
The feedback follower will have the ability to view the submitted feedbacks in a table showing (sender name, category, comment , status)
The follower will be able to filter the feedbacks by (Sender Name / Category / Status)
The follower should be only able to change the feedback status(Checked / Not Checked)
1.1.2.1.11.Privacy Policy
The "privacy policy" section will provide the Internet portal visitors with an overview about Anantara's privacy policy. The about us page will be a static content page adhering to a common page layout used by all information pages.
1.1.2.1.12.Sitemap
Based on SharePoint 2013 sitemap, the proposed solution will allow easy navigation of the portal, facilitating the process of finding information for the portal audience, with the flexibility of adding/updating any sections when needed.
The following are the main functionalities for the portal sitemap:
View Sitemap
Front-end visitors will be able to view a listing of all sections of the portal, represented in a graphical and hierarchical way; each listing in the site map is a hyperlink to its main page.
Display the site structure as a tree of links; each tree level represents a sub-site and each link is a page or a sub-site inside this sub-site.
Automatically displayed by detecting the current language setting
Manage Sitemap
Sitemap structure is auto-generated depending on the configured parameters like depth, pages, or sites.
Content editors will be able to manage the sitemap through SharePoint by configuring (depth, pages, or sites) parameters.
1.1.2.1.13.Newsletter
Portal visitors will be able to subscribe and receive regular information posted by the portal web masters for a specific category that the end-user registered to.
The newsletter will consist of a textbox that the newsletter subscriber will enter his email in; accordingly the system will add his email address to a backend subscribers list.
The following are the Newsletters supported Functions.
Manage newsletters channels
The system will allow the newsletters admin to manage the newsletters channels (categories) by adding / updating / deleting channels
The newsletters admin will define a name and description for each channel in addition to flag for show in homepage
Subscribe
End-users will register their information by filling the registration form, where he should enter email address and optionally any other information such as their name.
End-users select the corresponding channel(s) that they wish to receive information from
The data entered by the end-user will be stored in the mailing lists, and an email will be sent to the end-user contains a link for activating his subscription
The activation email will expire after a configured duration from sending it.
There is no unsubscribing link in the activation email.
As soon as the user subscribe in any channel, he will be able to receive the latest News that will be added to the channel.
Unsubscribe
Subscribers can unsubscribe from the newsletter by clicking on the link in the received newsletter email and then choose the channels he wants to unsubscribe from.
Edit and Send Newsletters
The system will allow the newsletters admin to edit a newsletter to be sent to the subscribers
The admin will be able to edit the newsletter content in rich text mode
When the admin saves the newsletter, the system will store it in SharePoint
With the newsletter the admin will determine which channels should receive this newsletter
The admin will start the process that reads the subscribed users from the subscription list related to the selected channels and send them an email with the newsletter content or link to the content.
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