Beginning a Life in Australia Welcome to Australia dss1690. 12. 15 Edition date



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Payments for families


If you have dependent children, Centrelink provides a range of payments to support families with their work and family responsibilities.
For more information:

Centrelink information

Contact details

Families webpage

www.humanservices.gov.au/families

Information in other languages

www.humanservices.gov.au/yourlanguage

For help in other languages

131 202

Visit a service centre

www.humanservices.gov.au/findus

The assistance you may be entitled to will depend on your family circumstances, including the age and number of children and your family’s income.



Generally, you must hold a permanent visa and live in Australia in order to be eligible to receive family assistance payments, but there are some exceptions.

Family Assistance payment

This payment helps…

Family Tax Benefit Part A


with the cost of raising children.

Family Tax Benefit Part B

by providing extra help for families, including single parents, and families with one main income where one parent chooses to stay home or balance some paid work with caring for children .

Single Income Family Supplement

single parent families and some families with one main income earner.

Child Care Benefit

with the cost of approved or registered child care.

Child Care Rebate

eligible families with the cost of approved child care.

Parental Leave Pay


eligible parents take time off work to care for a newborn or recently adopted child.

Newborn Upfront Payment and Newborn Supplement

by increasing Family Tax Benefit Part A to help eligible parents when they have a baby or adopt a child.

Dad and Partner Pay


dads or partners caring for a newborn or recently adopted child.

Parenting Payment

if you are the main carer of a dependent child or children.

Double Orphan Pension

guardians and orphans.



New Zealand citizens (who are not Australian citizens)


People arriving in Australia on a New Zealand passport are generally issued a Special Category Visa (SCV) on arrival. For Australian social security purposes, SCV holders who were in Australia on 26 February 2001 are generally considered to be “protected” SCV holders. Those who arrived in Australia after 26 February 2001 are generally considered to be not “protected”.

  • “Protected” SCV holders are Australian residents and can access all Centrelink payments, if they currently reside in Australia and meet the eligibility criteria, including waiting periods.

  • SCV holders who are not “protected” are not Australian residents. They cannot generally access income support payments.

All SCV holders can access family assistance and concession cards if they satisfy the rules and any waiting periods.

SCV holders who are not “protected” but who have lived in Australia continuously for at least 10 years since 26 February 2001 may be able to access a once-only payment of Newstart Allowance, Sickness Allowance or Youth Allowance. Payments to eligible recipients occur for a maximum continuous period of up to six months.

The Social Security Agreement between Australia and New Zealand may entitle some SCV holders to the Age Pension, Disability Support Pension or Carer Payment, regardless of whether or not they are “protected”.

More information for New Zealand citizens is at www.humanservices.gov.au/customer/enablers/new-zealand-citizens-claiming-payments-australia


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