LIST OF SYMBOLS, ABBREVIATIONS AND THEIR MEANINGS

LIST OF SYMBOLS, ABBREVIATIONS AND THEIR MEANINGS

ICT – Information and Communication Technology

IT – Information Technology

IPA – Investment Promotion Authority

ERP – Enterprise Resource Planning

KMS – Key Management Service

SSMS – SQL Server Management Studio

OCR – Optical Character Recognition

CHAPTER ONE: INTRODUCTION

1.0 BACKGROUND OF THE ORGANIZATION

The Lake Basin Development Authority (LBDA) is a national government development agency that was established by an Act of Parliament (Cap. 442) on 31st August 1979 to provide an avenue for a quicker, more meaningful and co-coordinated development in the Kenyan portion of the Lake Victoria basin. The Act empowered the Authority to undertake overall planning, co-ordination, implementation, monitoring, and evaluation of development projects and programs within basin. Primarily, LBDA was therefore established to act as a strategic driver of socio-economic development and to spur regional development through sustainable utilization and conservation of natural resources. The aim was to leverage on the regional development concept to electively exploit and manage the natural resources within the basins for enhanced socio-economic development and transformation of the people of the basin.
The organization’s area of jurisdiction covers a land area of approximately 39,000 Km² exclusive of a Lake area of about 4,000 Km² and traverses a total of 18 counties, 14 counties in full and 4 other counties including West Pokot, Elgeyo-Marakwet and Nakuru which are partially covered. The basin has an estimated population of over 16.2 million people (KNBS, 2009). This means that over 42% of the total population of Kenya lives in this region, which is only 6.8% of Kenya’s land territory. The region is thus densely populated with an average population density of 170 persons/Km² compared to a national density of 36 persons/Km². LBDA region is endowed with immense resource base which include land, water and human resources, which could anchor and stimulate socio-economic growth in the basin area with impacts that could spill over to the entire country and the whole of the East African Region.
Consistent with the functions as stipulated in the LBDA Act 1979, the Authority has been initiating, planning, coordinating and implementing integrated and multipurpose programs and projects for the sustainable socio-economic development and transformation for the empowerment of communities. The various development programs and projects that the Authority has been implementing cut across water development, hydropower generation, livestock production, fish production, irrigated agriculture and conservation.
To ensure the success of its operations however, the authority needs ICT services. The ICT directorate therefore come in hand to ensure that the LBDA Staff have an easy time when using IT related gadgets and that they are able to access the internet. Some of the services offered by ICT include; Network Administration Services, Internet Administration, Website Administration Services, User Support Services, ICT Infrastructure Maintenance, Management of Information System Services, Telephone Exchange Services, User Training services among others.

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