Entertainment and recreation

Element 1: Seek information on the hospitality industry

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© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge
 Sporting complexes
 Zoos Dates each facility was built as well as venue-specific information such as (as applicable
 Types of events previously held there
 Seating capacity
 Number of courts, types of animals, special facilities within each venue
 Name of show, displays, activities currently available Opening times and days
– including knowledge about days the venue maybe closed to the public Cost
– to enter, and for tickets, tours and merchandise – including special/package deals.
Food production
There is a growing interest in food globally and many local businesses capitalise on this interest by making themselves available for tourists to visit with the hope they will not only learn something about the region and the product, but they may also buy a tour and/or make a purchase. For your local food production industry/businesses you must learn Names and locations of all businesses
– and how long ach business has been established Owners of the business Types of food produced The basic production process
– including variations for the production of different food types, styles, raw materials, recipes Where products are sold
– domestically and internationally
Volumes/quantities produced What the foods/finished products are used for What items taste like, look like, smell like Quality control checks and food safety issues/protocols Opening times and days
– including knowledge about days the venue maybe closed to the public Cost
– to enter, and for tours and merchandise and for purchase of food Whether or not tasting/sampling is available
– and whether or not a cost is attached Facilities at each place
– toilets, car parking, screening of a video, lawns and parks Value of the industry/food businesses to the local and national economy.

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