Maintain hospitality industry knowledge
Element 1: Seek information on the hospitality industry
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develop-and-update-tg, SITHIND001B R1
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| Element 1: Seek information on the hospitality industry © ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge 47 Wine and beverage production In the same way people are becoming increasingly interested in food, so too are they becoming interested in drink/beverage production. Indeed, in many countries, wine tourism has become an established niche market. Wine production covers the production of local table wines (still and/or sparkling) as well as aperitif wine (such as sherry) and dessert wine (such as port, muscat, tokay). Beverage production can cover the local production of Beer Spirits Soft drink including the bottling of water. For each industry sector in your area, your knowledge about wine and beverage production should be similar to the points identified for food production (immediately above. Meetings and events As already stated a significant industry sector is referred to as the MICE industry/sector, standing for Meetings, Incentives, Conventions and Exhibitions. In relation to this industry you should cultivate knowledge about Names and contact details of venues available for holding meetings and events Types of meetings and events each venue can cater for – including knowledge about specific/significant events each venue has conducted in the past General venue details such as Capacity Number and type of rooms Facilities available Physical relationship/proximity to other businesses and facilities General overview of food, beverage, entertainment, support and other services available – use of a current brochure is recommended Any relationship your workplace has with these venues – for example, a MICE property maybe owned by the same parent company as the hotel/attraction where you work, or there maybe a commission payable if you/your venue introduces someone who converts to a paying client. Retail You need to develop local information relating to Industry types Shopping precincts Individual retail businesses. Download 2.68 Mb. Share with your friends:
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