Maintain hospitality industry knowledge
© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge 53 Element 2
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| © ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge 53 Element 2: Source and apply information on legal and ethical issues for the hospitality industry 2.1 Obtain information on legal issues and ethical issues to assist effective work performance Introduction The importance of complying with legal and ethical requirements cannot be too strongly emphasised for all employees in all industry venues/businesses. Failure to meet legally imposed obligations can result in fines (to you and the business) as well as other penalties including (for serious breaches) closure of the business. Failure to observe applicable ethical standards can result in extremely negative customer reactions which will lead to bad word-of-mouth advertising and consequent loss of business. It is vital to ensure you are aware of the most up-to-date legal requirements. An introduction to legal issues Laws area set of principles, rules and standards established by government/authorities and enforced by the courts for the regulation of behaviour in society, and the protection of members of society and their property. Laws maybe local, regional or national and can be expected to address issues such as Immigration – covering work permits, visas and entry to the country Taxation – covering personal and other types of taxes, the applicable rates and hoe they are applied Employment – covering requirements relating to engaging staff. Liquor licensing – providing rules and regulation relating to the provision of alcohol in the industry Planning and building – giving directions about building codes, protection of heritage sites and instructions about the location of certain industries in nominated areas Criminal laws – providing offences and punishments where people or businesses breach legislation Element 2: Source and apply information on legal and ethical issues for the hospitality industry 54 © ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge Health – which embraces OHS as well as food safety, and requirements relating to tobacco Gaming – providing laws about the types of gambling that is legal, together with directions about how, where and when it may take place as well as the controls governing its operation Corporate laws – giving rules and regulations for how companies must operate, and setting out (for example) the need for them to demonstrate due diligence in their activities, to observe ethical conduct requirements, and to report according to given conventions. Where local and national laws exist, it is customary for the national law to take precedence over local law. Download 2.68 Mb. Share with your friends:
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