Mobile, Wide-Area, Voice Telephone Services (Cellular)



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Customer Service Center: 800-255-8351

Basic Equipment Package


Nokia 3587i handset, carrying case, headset, battery, AC adapter, DC adapter.

Users requiring alternate equipment may receive a one-time credit of $100 to be applied to the retail list price of alternate equipment. Credit is available only at the time of account activation.



Features


Short-Text Messaging (in limited markets)

Call Forwarding

Three-Way Calling

Caller ID

Voice Mail

Call Waiting

Detailed Billing

Alltel Communications FEIN


34-086-8285

Billing Miscellaneous Charges


Universal Service Fund (USF): Calculated at 28.5% of the total billed service, usage and access charges multiplied by the quarterly FCC determined contribution factor.

Regulatory Cost Recovery Fee: $0.56

Telecom Connectivity Fee: $0.59
Per Amendment #2, effective 10/1/04, fees other that USF shall be equal to or less than $1.15 per line per month for the remainder of the contract.

Rates


State Rate Plan – Home Footprint is entire State of Wisconsin

$4.75 Monthly access

$0.09 Per minute

$0.00 Intrastate roaming

$0.79 Interstate roaming

$0.15 Long distance – calls originating in Wisconsin and terminating outside the State of Wisconsin

$0.40 Long distance – calls originating outside the State of Wisconsin

Alternate Rate Plans


15% discount. DOA waiver required.

“Bleed Over” Border Towers


Midwest Wireless – Austin, MN

Midwest Wireless – Independence, IA

Verizon – Minneapolis, MN

Verizon – Duluth, MN

Verizon – Two Harbor, MN

Alltel Communications – Ironwood, MI


Per Amendment #2, these border towers were added to billing systems. Roaming charges should be void. Should there be roaming charges and user remained within state border contact Anne Thicke, 608-779-7515, to report problem and receive credits.

Southwest Region




U.S. Cellular

Primary Vendor

Alltel Communications

Secondary Vendor

U.S. Cellular

State exclusive web site with secure on-line ordering and contract information: http:www.uscellular.com/sow/



Sales, Service and Customer Support


County

State Agencies

Representative

Email

Cellular/Fax Number

Crawford

All except DOC & DOT

Jerry Gurtner

Jerry.gurtner@uscellular.com

608-963-2600

Fax – 608-285-7693



Crawford

DOC & DOT

John Mootz

John.mootz@uscellular.com

608-792-1001

Fax – 608-285-7450



Grant

All

Jerry Gurtner

Jerry.gurtner@uscellular.com

608-963-2600

Fax – 608-285-7693



Green

All

Andrea Humphrey

Andrea.humphrey@uscellular.com

608-751-3000

Fax – 608-289-3311



Iowa

All

Jerry Gurtner

Jerry.gurtner@uscellular.com

608-963-2600

Fax – 608-285-7693



La Crosse

All

John Mootz

John.mootz@uscellular.com

608-792-1001

Fax – 608-285-7450



LaFayette

All

Andrea Humphrey

Andrea.humphrey@uscellular.com

608-751-3000

Fax – 608-289-3311



Richland

All

Jerry Gurtner

Jerry.gurtner@uscellular.com

608-963-2600

Fax – 608-285-7693



Sauk

All

Jerry Gurtner

Jerry.gurtner@uscellular.com

608-963-2600

Fax – 608-285-7693


Vernon


All

John Mootz

John.mootz@uscellular.com

608-792-1001

Fax – 608-285-7450




Customer Service Center: 800-305-2501, Monday – Friday, 8 a.m. – 5 p.m.

888-944-9400, Non-business hours


Roam Support Help Desk: 888-872-7462
Roamer Verification & Reinstatement (RVR) PIN = 2355. Needed on CDMA handsets in New York, New Jersey and San Diego.

Basic Equipment Package


Nokia 3586i handset, carrying case, headset, battery, AC adapter, DC adapter.

Users requiring alternate equipment may receive a one-time credit of $110 to be applied to the retail list price of alternate equipment. Credit is available only at the time of account activation.



Features


Call Forwarding

Three-Way Calling

Caller ID

Voice Mail

Call Waiting

Detailed Billing



U.S. Cellular FEIN


36-336-3349

Billing Miscellaneous Charges


Universal Service Fund (USF): $0.78 per line per month

Rates


State Rate Plan – Home Footprint is entire State of Wisconsin

$4.75 Monthly access

$0.09 Per minute

$0.00 Intrastate roaming, excluding St. Croix County)

$0.75 Interstate roaming, St. Croix County and outside Wisconsin

$0.00 Intrastate long distance

$0.00 Interstate long distance

Alternate Rate Plans


DOA waiver required.



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