Mobile, Wide-Area, Voice Telephone Services (Cellular)



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Customer Service Center: 800-305-2501, Monday – Friday, 8 a.m. – 5 p.m.

888-944-9400, Non-business hours


Roam Support Help Desk: 888-872-7462
Roamer Verification & Reinstatement (RVR) PIN = 2355. Needed on CDMA handsets in New York, New Jersey and San Diego.

Basic Equipment Package


Nokia 3586i handset, carrying case, headset, battery, AC adapter, DC adapter.

Users requiring alternate equipment may receive a one-time credit of $110 to be applied to the retail list price of alternate equipment. Credit is available only at the time of account activation.



Features


Call Forwarding

Three-Way Calling

Caller ID

Voice Mail

Call Waiting

Detailed Billing



U.S. Cellular FEIN


36-336-3349

Billing Miscellaneous Charges


Universal Service Fund (USF): $0.78 per line per month

Rates


State Rate Plan – Home Footprint is entire State of Wisconsin

$4.75 Monthly access

$0.09 Per minute

$0.00 Intrastate roaming, excluding St. Croix County)

$0.75 Interstate roaming, St. Croix County and outside Wisconsin

$0.00 Intrastate long distance

$0.00 Interstate long distance

Alternate Rate Plans


DOA waiver required.

Cingular Wireless




Sales, Service and Customer Support


Single point of contact: Pat Carney

Major Account Executive

2810 Crossroads Dr., Ste. 4200

Madison, WI 53718

608-240-2241

608-240-2260 (fax)



patricia.carey@cingular.com

Customer Service Center: 800-552-1551 or 611 from your Cingular cellphone for service issues 877-WI-STATE (877-947-8283 for billing issues

Basic Equipment Package


Nokia 6340i handset, carrying case, headset, battery, AC adapter, DC adapter.

Users requiring equipment other than the basic equipment may receive a one-time credit that mirrors Cingular’s current promotional prices of equipment in the basic package (a minimum of $105) to be applied to the retail list price of alternate equipment. Credit is available only at the time of account activation.



Features


Call Forwarding

Three-Way Calling

Caller ID

Voice Mail

Call Waiting

Detailed Billing



U.S. Cellular FEIN


75-190-5705

Billing Miscellaneous Charges


Universal Service Fund (USF): $0.55 per line per month

Rates


State Rate Plan

$6.95 Monthly access

$0.10 Per minute

$0.49 Intrastate roaming

$0.49 Interstate roaming

$0.00 Intrastate long distance

$0.00 Interstate long distance
Authorized User/Local Government Rate Plan

$8.95 Monthly access

$0.12 Per minute

$0.60 Intrastate roaming

$0.60 Interstate roaming

$0.15 Intrastate long distance

$0.15 Interstate long distance

Alternate Rate Plans


DOA waiver required.

ATTACHMENTS
U.S. Cellular

  • Acquiring Phones and Accessories

  • State of Wisconsin Regional Contacts

  • State of Wisconsin Cellular Authorization Form

  • Installation Centers

  • Authorized Repair/Replacement Process

  • Repair/Replacement Form

  • Contract Amendment #1 – Clarification of Section 5.9.1 and Correction of Rate Plan

  • Contract Amendment #2 – State Rate Plan for Authorized Users/Local Governments

Alltel Communications



  • Procurement Process

  • Cellular Authorization Form

  • Contract Amendment #1 – New State Rate Plan

CellularOne



  • Procurement Process

  • Cellular Authorization Form

Cingular Wireless



  • Procurement Process

  • Cellular Authorization Form


U.S. Cellular - Acquiring Phones And Accessories
Ordering Options:

  • On-line at http://www.uscellular.com/sow/

  • Via email using U.S. Cellular State of Wisconsin Authorization Form

The State of Wisconsin contract requires the purchase of phones and services directly from a U.S. Cellular Major Account Executive (only).


This is the Authorization Process for purchasing cellular phones and accessories, setting up new lines of service, and upgrades.
New phone process:

  • If necessary, call U.S. Cellular Regional Contact for phone type and accessory selection information. The Basic Equipment Package (Nokia 3586i, ear bud headset, car charger, case) is the only current No Charge Package and is Vendor Owned.

  • Use On-line Order Process (http://www.uscellular.com/sow/) “Request New Service Tab” (see NOTE below)

  • At the end of the process, PRESS “Submit” and your order will be transmitted to the US Cellular Order Desk. You can expect delivery within 5-7 business days.


Upgrade phone process (State Owned Phones – Only):

  • If necessary, call U.S. Cellular Major Account Support at 800-305-2501, Ext. 4222 and ask if present phone is in or out of contract and what model phone is activated.

  • Select phone and accessories for phone you are ordering on-line; “Upgrade Service Tab”. Call Regional Contact for information.

  • Use On-line Order Process (http://www.uscellular.com/sow/) (see NOTE below)

  • At the end of the process, PRESS “Submit” and your order will be transmitted to the US Cellular Order Desk. You can expect delivery within 5-7 business days.


Accessories Only process:

  • If necessary, call U.S. Cellular Major Account Support at 800-305-2501, Ext. 4222 and ask what model phone is activated.

  • Select accessories for phone you are ordering on-line (http://www.uscellular.com/sow/) “Upgrade Service Tab”. Use the “SKIP” button to get to accessory page. Call Regional Contact for information.

  • Use On-line Order Process (see NOTE below)

  • At the end of the process, PRESS “Submit” and your order will be transmitted to the US Cellular Order Desk. You can expect delivery within 5-7 business days.


NOTE: Use the On-line Order Process http://www.uscellular.com/sow for ordering, State or Vendor Owned, new or upgrade phones and accessories. A purchasing agent, telecommunications manager or other authorized signer with the following information, may only complete the order process:

  • Agency Name (PLEASE ENTER THE ACCOUNT NUMBER ON THIS LINE)

  • Bill to address

  • Ship to address

  • Contact person

  • Payment method; agencies may use the bill to airtime account procedure or Purchasing Card

Enter all (*) items on the form or the process will not be completed.

The U.S. Cellular Major Account Executive or a Sales Support Specialist will deliver or ship the products to your location.


  • EMAIL or fax to U.S. Cellular Major Account Executive


U.S. Cellular State Of Wisconsin Regional Contacts


Major Acct Executive

Number

Email Address

Mary Kay Roseneck - Dane & Dodge Counties (Doc, Uw, Dot, St Senate, Dnr)

608-575-0055

Fax-608-285-7672




marykay.roseneck@uscellular.com

Al Burns - Dane & Dodge Counties (All Other Agencies)

608-575-6611

Fax-608-285-7667



albert.burns@uscellular.com

John Mootz – La Crosse, Vernon, Monroe, Juneau, Adams, Portage, Crawford & Wood Counties

608-792-1001

Fax-608-285-7450



john.mootz@uscellular.com

Jerry Gurtner – Iowa, Grant, Richland, Sauk & Columbia Counties

608-963-2600

Fax-608-285-7693



jerry.gurtner@uscellular.com

Dan O’day - Fond Du Lac, Winnebago, Green Lake, Outagamie, Marquette, Waupaca

& Waushara Counties



920-738-7787

Fax-920-450-1254



daniel.oday@uscellular.com

Tris Ruffalo – Manitowoc, Calumet, Brown, Kewaunee, & Door Counties

920-366-2727

Fax-920-360-3578



tris.ruffalo@uscellular.com

Andrea Humphrey - Rock, Walworth, Green, Lafayette & Jefferson Counties

608-751-3000

Fax-608-289-3311



andrea.humphrey@uscellular.com

Kim Hood - Waukesha, Milwaukee, Washington, Ozaukee & Sheboygan Counties

414-852-7575

Fax-414-430-1695



kimberly.hood@uscellular.com

Scott Trottier - Racine & Kenosha Counties

262-945-1600

Fax-262-945-1660



scott.trottier@uscellular.com



U.S. Cellular / State of Wisconsin Cellular Authorization Form
USE “TAB” KEY FOR FIELDS, NOT “ENTER” EMAIL THIS FORM TO SOW_ORDERS@USCELLULAR.COM


Date:      


Order No.




ADD-ON  UPGD  Accy or /Feature ADD 



ACCT/MOBILE: (Present)      

NEW ACCT  BAN GRP:      





SHIP TO ADDRESS:
Agency:      


ATTN:      


Address:      

Address 2      


City, St,:      
Zip:      


BILL TO ADDRESS:
Agency:      


ATTN:      




Address:      




Address 2      


City, St,:      




Zip:      






Contact Name:      



Phone :      

 Standard State Rate - $4.75 per mo. / $.09 per min. or other Plan Cleared By St. of WI - DOA


PRICE PLAN:      




RATE:      


FEATURES : CALL FWDG  CAL WTG  VCE MAIL  3-W CL  CALL ID  CALL ID BLOK  MOBILE MSG PLAN       TEXT MSG DETAIL ($4.95) 




BLOCK TEXT MSG (N/C)  MOBILE PAGING - 50 ($6.95)  ADV MOBILE PAGING - 100 ($8.95)  EQPT INS ($3.95) 
 ACTIVATING CUSTOMER OWNED PHONE - (ESN)      




USER NAME OR DEPT:      


 BASIC EQUIPMENT PACKAGE (Nokia 3586i, carrying case, headset, incl. battery, AC & DC adapters) OR,

OTHER PHONE – MFGR / MODEL NO.:      




ITEM ID:      

PRICE:      




ACCESSORIES:
QTY

DESCRIPTION

ITEM ID

PRICE EA

TTL PRICE

   

     

     

     

     

   

     

     

     

     

   

     

     

     

     

   

     

     

     

     




PHONE TOTAL:      




ACCY TOTAL:      




ORDER TTL:      

CHRG TO MO. BILL  INVOICE TO ORDR NO.  PURCH. CARD      




COMMENTS:      

     

Name of Telecommunications Mgr., Purchasing Agent, or Authorized Contract Signer



X      

Phone:     

Date:     


U.S. Cellular Installation Centers

Appleton


2740 West College Ave.

Appleton, WI 54914

(920) 738-7787

Madison – East

4104 East Washington Avenue

Madison, WI 53704

(608) 245-2020

Rockford


881 S. Perryville Road

Rockford, IL 61108-4339

(815) 399-1111

Bluemound Retail

18525 W. Bluemound Road

Brookfield, WI 53045

(262) 641-5000

Madison – West

Madison Prairie - Town

255 Junction Road

Madison, WI 53717

(608) 829-4300


Sheboygan/Manitowoc

3124 Wilgus Avenue

Sheboygan, WI 53081

Sheboygan: (920) 451-6000

Manitowoc: (920) 684-3401


Delafield

2725 Kettle Court West, Suite C

Delafield, WI 53018

(414) 646-6340

Mayfair – Wauwatosa

2525 North Mayfair Road

Wauwatosa, WI 53226

(414) 443-7900

Southridge – Milwaukee

5094 South 76th Street

Greenfield, WI 53220

(414) 325-2300

Fond du Lac

479 West Johnson Street

Fond du Lac, WI 54935

(920) 924-4600

Milwaukee

740 North Water Street

Milwaukee, WI 53202

(414) 291-3140

Stevens Point

5301 State Highway 10

Stevens Point, WI 54481

(715) 345-5162

Green Bay

Ashwaubenon Plaza

2813 South Oneida Street

Green Bay, WI 54304

(920) 496-4385


Northridge – Milwaukee

8310 W. Brown Deer Rd.

Milwaukee, WI 53223

(414) 371-2260

Tomah


1220 Superior Avenue

Tomah, WI 54660

(608) 372-0600

Janesville

Northgate Plaza

3000 Milton Ave., Suite 113

Janesville, WI 53545

(608) 752-6699


Onalaska


224 Crossroads Center

Onalaska, WI 54650

(608) 781-2600

Wisconsin Rapids

4230 8th Street

Wisconsin Rapids, WI 54494

(715) 424-0420

Kenosha


Highway 50 Plaza

5836 75th Street, Suite A

Kenosha, WI 53142

(262) 697-7480


Racine


6100 Washington Avenue

Racine, WI 53406

(262) 884-2000





Install Pricing:

  • $130.00 Install Fee for all domestic vehicles at U.S. Cellular install locations. (Oversized vehicles may result in an additional fee for installation)n

  • Installs done on customer’s site may be an additional fee (call store location nearest your area for details.

  • $155.00 removal and reinstallation

  • Installations by sub-contractors may differ in cost.


U.S. Cellular -- Authorized Repair / Replacement Process


Repair/Replacement Options:

  • On-line at http://www.uscellular.com/sow/

  • Via email using U.S. Cellular Repair and Maintenance Form

Major Account status requires that arrangements for repair of phones and accessories be made directly with a U.S. Cellular Inventory Specialist.


This is the Authorized Process for repair / replacement of cellular phones and accessories:


  • USCC Owned: Nokia 5165 or 3586, battery, ear bud headset, AC Wall Charger (originally packaged in the Nokia phone box), cigarette adapter, and leather case provided at contract implementation (5/1/2002 or after)

  • State of WI Owned: All other cellular phones and accessories




  • If necessary, call the U.S. Cellular Inventory Specialist for phone type and ESN location; and for State Owned phones, the warranty status. 608- 441- 4525

  • Use the on-line Repair / Replacement process. (see NOTE below)

  • Send Requests prior to 2:00 PM to facilitate U.S. Cellular’s 48-hour turn-around contract provision.


ONCE REQUEST IS RECEIVED AT U.S. CELLULAR:

  • A working phone with battery and AC Wall Charger and/or accessory will be shipped to the location listed as Ship To Address.

  • For State of Wisconsin owned phones (non-Nokia 5165 or 3586), a LOANER will be shipped. (When the State of Wisconsin owned equipment is repaired, the ship / exchange process must be used to return the loaned equipment.)


ONCE EQUIPMENT IS RECEIVED AT THE STATE USER’S LOCATION:

  • Place the defective phone with battery and AC Wall Charger and/or accessory in the box in which the working equipment was shipped, affix the enclosed shipping label, and send to the address on the label.

  • Call 800-305-2501, after the prompt enter 1- 4222# to activate your replacement phone.


NOTE: The Repair / Replacement must be initiated by a State of Wisconsin purchasing agent, telecommunications manager or other designated authorized signer with the following information:

  • Cellular Number

  • Ship to address and contact person name & phone number

  • Bill to address for account verification

  • Identify and check box(s) on the form of phone and / or accessory problem(s)

  • For repair charges on out of warranty or user damaged items the payment method may be: bill to airtime account procedure or Purchasing Card (The customer will be contacted before chargeable repairs are initiated.)

U. S. Cellular -- Repair & Replacement Form

Date:      
 State Basic Equipment Repair  State Owned Repair
MOBILE NUMBER:      



SHIP TO ADDRESS:
Company:      


ATTN:      


Address:      

Address 2      




City, St,:      


Zip:      


BILL TO ADDRESS (for eqpt. Repair charges, if necessary:
Company:      


ATTN:      




Address:      



Address 2      


City, St,:      




Zip:      






Billing Contact Name:      

Phone :      





PROBLEMS :  Batt. Not Charging  Cannot Call Out  Cannot Rcv Call  Broken
Phone Case  Broken Leather Case  Broken Car Chgr  Broken Wall chgr

 OTHER:


COMMENTS:      

     

     



     





PHONE MODEL:      




USER NAME OR DEPT:      


When the requested items arrive, please send a copy of this form with the item(s) being shipped back.




Name of Telecommunications Mgr., Purchasing Agent, or Authorized Contract Signer



X      

Phone:     

Date:     





Please EMAIL to SOW_REPAIR/REPLACEMENT@USCELLULAR.COM





Received by:      

Date:      




Loaner Issued: Model      

ESN:      



Shipped by:      




Date:      

COMMENTS:      

     





AMENDMENT #1

TO CONTRACT 82059


BETWEEN
THE STATE OF WISCONSIN
DEPARTMENT OF ELECTRONIC GOVERNMENT
AND
U.S. CELLULAR
This amendment is for the purpose of clarification and correction of two items.


  1. This item clarifies the final agreement between the parties for the understanding of the intent of Section 5.9.1, Maintenance, of the originalRFP-3066. Section 5.9.1 is amended to read:

Contractor shall make any necessary repairs or replacement of vendor owned equipment, regardless of cause, at no additional cost to the State. The State shall pay all reasonable costs in the case of recurring neglect or abuse of equipment that is mutually agreed upon by both parties. Contractor shall provide any necessary repairs or replacement of State owned equipment no longer under manufacturer warranty for a charge not to exceed current consumer maintenance rates. Contractor shall be responsible for shipping and delivery charges regardless of ownership.




  1. This item corrects an error in Appendix A, Rate Plan of the Contract. The meeting of the minds on InterState Long Distance was no charge for that feature. Replace the original copy of the rate plan with the revised copy attached herein.

This Amendment to the Contract is complete and valid as of the date signed by the Secretary of the Department of Electronic Government.




STATE OF WISCONSIN U.S. CELLULAR CORPORATION

DEPARTMENT OF ELECTRONIC

GOVERNMENT

By: ______________________ By: ____________________


Title: ______________________ Title: ____________________
Date: ______________________ Date: ____________________

APPENDIX A

RATE PLANS


Primary Rate Plan for Southeast and Southwest Quadrants





State Users

Authorized Users
Monthly Rate

$4.75

$12.50
Minutes included

0

0
Per Minute Rate

$0.09

$0.09
IntraState Roaming

Free

Free
IntraState Long Distance

Free

Free
InterState Roaming

$0.75

$0.99
InterState Long Distance

Free

Free

AMENDMENT #2

TO CONTRACT 82059
BETWEEN
THE STATE OF WISCONSIN
DEPARTMENT OF ADMINISTRATION
AND
U.S. CELLULAR
This amendment is for the purpose of extending the State’s cellular rate plan of $4.75 per month access, $.09 per minute usage, $0.00 per minute long distance, $0.75 per minute interstate roaming and $0.00 per minute intrastate roaming (excluding St. Croix County) to Authorized Users as defined in Wisconsin State Statute 16.70(8). Municipalities included are counties, cities, villages, towns, school districts, board of school directors, sewer districts, drainage districts, technical college districts or any other public or quasi-public corporation, officer, board or other body having the authority to award public contracts.
Secondly, the State is exercising its right (per section III C) to invoke the available optional two-year contract extension and extend the contract term to April 30, 2007.
This Amendment to the Contract is complete and valid as of the date signed by the Secretary of the Department of Administration.

STATE OF WISCONSIN U.S. CELLULAR CORPORATION


DEPARTMENT OF ADMINISTRATION

By: ______________________ By: ____________________


Title: ______________________ Title: ____________________
Date: ______________________ Date: ____________________

Proposal For Authorized User Rate Plan

This proposal, offered by U.S. Cellular to the State of Wisconsin, contains details of amendments to the cellular service rate previously offered by U.S. Cellular to State of Wisconsin Authorized Users within the State. This rate is only available to Authorized Users within U.S. Cellular operated territories in Wisconsin.


Authorized Users are identified per state statute as the following: (8) "Municipality" means a county, city, village, town, school district, board of school directors, sewer district, drainage district, technical college district or any other public or quasi-public corporation, officer, board or other body having the authority to award public contracts.
This proposal outlines amendments to the current State of Wisconsin Authorized User program as defined under section 6.4 of the current contract for cellular services between U.S. Cellular and the State of Wisconsin. It includes an adjusted Authorized User rate for monthly service with details on the included features as identified under section 5.11. This document also describes equipment options for Authorized Users, accessory purchases, ownership, warranty, repair/replacement and upgrade options, as these pertain to section 5.5 of the State contract.



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