Mobile, Wide-Area, Voice Telephone Services (Cellular)



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Alltel Communications

State exclusive web site with secure on-line ordering and contract information: http://swextranet.alltel.com/accounts/wi



Sales, Service and Customer Support


Single point of contact: Anne Thicke

State of Wisconsin Liaison

1115 Riders Club Road

Onalaska, WI 54650

608-779-7515

608-779-7510 (fax)



anne.thicke@alltel.com

Alltel Communications Account Executives and Escalation Contacts for State of Wisconsin

Order


Contact

Telephone

Email

1st

Anne Thicke


State of Wisconsin Liaison

(608) 779-7515

(608) 797-9700 – mobile



anne.thicke@alltel.com


2nd

Lisa Speth


Key Account Representative

(608) 642-5535

lisa.speth@alltel.com


3rd

Jamie Dirks


Key Account Representative

(608) 779-7500

(608) 780-7041 – mobile



jamie.dirks@alltel.com


4th

Dave Hoard


Business Sales Representative

Counties of Burnett, Washburn, Polk, Barron



(715) 491-7358 – mobile

david.hoard@alltel.com




Diedre Grunseth


Business Sales Representative

Counties of Ashland, Iron, Bayfield, Sawyer, Rush



(715) 563-2295 – mobile

diedre.grunseth@alltel.com




Pat Callahan


Business Sales Representative

Counties of Eau Claire, Chippewa, Pepin, Dunn, Buffalo, Pierce, St. Croix



(715) 577-1444 - mobile

pat.callahan@alltel.com




Hallie Moline


Business Sales Representative

Counties of Eau Claire, Chippewa, Pepin, Dunn, Buffalo, Pierce, St. Croix



(715) 577-5505 - mobile

hallie.moline@alltel.com




Corey Eddy


Business Sales Representative

Counties of Monroe, Jackson, Trempealeau, Clark



(608) 797-6000 – mobile

corey.eddy@alltel.com


7th

Becky Bartoszek


Business Sales Manager

(920) 511-9999


rebecca.bartoszek@alltel.com

6th

Bill Ashburn


V.P. & General Manager of WI

(920) 841-1234

(920) 841-4321 – mobile



bill.ashburn@alltel.com


7th

Customer Service Center


800-255-8351





Customer Service Center: 800-255-8351

Basic Equipment Package


Nokia 3587i handset, carrying case, headset, battery, AC adapter, DC adapter.

Users requiring alternate equipment may receive a one-time credit of $100 to be applied to the retail list price of alternate equipment. Credit is available only at the time of account activation.



Features


Short-Text Messaging (in limited markets)

Call Forwarding

Three-Way Calling

Caller ID

Voice Mail

Call Waiting

Detailed Billing

Alltel Communications FEIN


34-086-8285

Billing Miscellaneous Charges


Universal Service Fund (USF): Calculated at 28.5% of the total billed service, usage and access charges multiplied by the quarterly FCC determined contribution factor.

Regulatory Cost Recovery Fee: $0.56

Telecom Connectivity Fee: $0.59
Per Amendment #2, effective 10/1/04, fees other that USF shall be equal to or less than $1.15 per line per month for the remainder of the contract.

Rates


State Rate Plan – Home Footprint is entire State of Wisconsin

$4.75 Monthly access

$0.09 Per minute

$0.00 Intrastate roaming

$0.79 Interstate roaming

$0.15 Long distance – calls originating in Wisconsin and terminating outside the State of Wisconsin

$0.40 Long distance – calls originating outside the State of Wisconsin

Alternate Rate Plans


15% discount. DOA waiver required.

“Bleed Over” Border Towers


Midwest Wireless – Austin, MN

Midwest Wireless – Independence, IA

Verizon – Minneapolis, MN

Verizon – Duluth, MN

Verizon – Two Harbor, MN

Alltel Communications – Ironwood, MI


Per Amendment #2, these border towers were added to billing systems. Roaming charges should be void. Should there be roaming charges and user remained within state border contact Anne Thicke, 608-779-7515, to report problem and receive credits.


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