Ncc operations manual rev. 0 of [August 2016] Disclaimer
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- 4.3Scope of the Safety Management Manual
- 4.4Safety Policy and Objectives
- 4.5Safety Accountability and Responsibilities
- 4.5.2Manager
- 4.5.3Personnel
- 4.5.4Compliance Monitoring Manager
4.2AcronymsAMC Acceptable Means of Compliance ASR Air Safety Report CMM Compliance Monitoring Manager EHEST European Helicopter Safety Team ERP Emergency Response Planning or Plan GM Guidance Material ICAO International Civil Aviation Organization IT Information Technology MOC Management of Change RADEC Risk Assessment, Description, Evaluation and Control SM Safety Manager SMS Safety Management System SOP Standard Operating Procedure SRM Safety Risk Management
The contents of the SMM include all of the following: Scope of the SMS, Safety policy and objectives, Safety accountability of the accountable manager, Safety responsibilities of key safety personnel, Documentation control procedures, Hazard identification and risk management schemes, Safety performance monitoring, Incident investigation and reporting, Emergency response planning, Management of change (including organizational changes with regard to safety responsibilities), Safety promotion. Training and communication on safety. This SMM is distributed to the National Aviation Authority and may also be sent to customers or other parties in order to demonstrate the willingness to manage safety. The SMM is also to be made widely available inside the flight department to ensure that all employees are fully aware of the system thereby ensuring that: Safety is a central component in the company Management System (MS); Safety is accounted for in all decisions and actions taken by all in the department; The needs, requirements and expectations of end users or other parties are addressed. 4.4Safety Policy and ObjectivesSafety Policy Safety is one of our core business functions. We are committed to developing, implementing, maintaining as well as constantly improving strategies and procedures to ensure that all our aviation activities take place under an appropriate allocation of organizational resources. The policy is aimed at achieving the highest level of safety performance and meeting regulatory requirements while providing our services. All levels of management and employees are accountable for delivering the highest level of safety. All flight department personnel are committed to: Safety management by use of all appropriate resources that will result in an organizational culture which fosters safe practices and will encourage effective safety reporting through all levels of communication. Ensure that safety management is a primary responsibility of all managers and employees; Clearly define to all personnel that they are accountable and responsible for the safety management of the organization and the enactment of our safety management system; Establish and operate hazard identification as well as risk management processes which including a hazard reporting system in order to eliminate or mitigate the safety risks and hazards resulting from our operations. Ensure that no action will be taken against any employee who discloses a safety concern through the hazard reporting system unless such disclosure indicates beyond any reasonable doubt that gross negligence or a deliberate and wilful disregard of regulations or procedures has occurred. Comply with and wherever possible exceed legislative regulatory requirements and standards. Ensure that sufficient trained human resources are available to implement safety strategies and processes. Ensure that all staff are provided with adequate and appropriate aviation safety information and training and are competent in safety matters. Department members should only be allocated tasks that commensurate with their skill level. Establish and measure our safety performance in perspective of realistic safety performance indicators as well as safety performance targets. Continually improve our safety performance through continuous monitoring and measurement. Perform regular reviews and adjust the safety objectives as needed. 4.5Safety Accountability and Responsibilities4.5.1Safety ManagerThe Safety Manager is appointed in Chapter 1.2 of this manual. He/she is responsible for coordinating the SMS and supporting the accountable manager in the developing processes. He will manage procedures and instructions for the department staff and insure that they perform company activities in a safe manner. 4.5.2ManagerThe managers are responsible for ensuring compliance with all applicable requirements, including those regarding the management of safety. Managers are an important driving force for effective safety management. They ensure all safety aspects are considered and properly handled within the activities they manage. 4.5.3PersonnelAll personnel shall: Ensure the safety of department staff. Interrupt or discontinue their work if their safety or that of others is at risk. Perform their tasks in compliance with company procedures and regulations. Practice and promote the company safety policy. Notify known or prospective hazards or safety-related events and report any relevant information to the Safety Manager. Take note of the lessons learned from incidents and accidents. Be aware of the potential risks and take all appropriate measures to protect themselves as well as others from the dangers in their daily activity. Participate in safety briefings, meetings and events. Participate, if applicable in safety analyses. All personnel should know their role in the company Emergency Response Plan. All personnel should receive appropriate training in the SMS and know their responsibilities. Refer to the section Training and Communication in this manual.
The Compliance Monitoring Manager (CMM) ensures that: The Company’s activities are monitored for compliance with the applicable regulatory requirements, including those regarding the SMS, and additional company requirements and procedures, These activities are being carried out properly under the supervision of the relevant managers, The compliance monitoring program is properly implemented, maintained and continually reviewed and improved.
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