Owner: ebis guide Revision Number: 29 Last Revision Date: November 20, 2015 Table of Contents Preface 9



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q.Product Line Reference


Line ID and Parent Line ID are used to represent PO list of hardware or software item(s).

Line ID and Parent Line ID will be used in the configuration information tag as specified in Section 10.2. 1, Product References.

Additionally, to indicate the hierarchy and service linkage information, partners have to send in the Line ID and Parent Line ID obtained via Cisco Web Services as part of the ConfigurationInfo tag.

The use of ServiceFor (Element #304) tag has been discontinued. Partners will have to send Line ID and Parent Line ID to indicate the service linkage.

Section 10.2. 1, Product References on the same PO provides details on how the Line ID and Parent Line ID should be provided on the order.

12.Order Product

a.Product Number


Partners can order different types of Cisco products:

Configurable

Non configurable (for example, spares and software upgrades)

Included sub items by Enterprise product SKUs

New services for serviceable Cisco products by Enterprise service SKUs

If partners do not provide a valid Cisco part number, the order is rejected.

Note – As of March 2014, Cisco is enabling configuring, quoting and ordering of pre-owned equipment in CCW UI, such SKU’s are not supported via B2B ordering mechanism.,

b.Configurable Products


Spare configurable items such as chassis parts and cards are configurable products, for example, Cisco2501, RSP8, and VIP-50. A configurable part must have one major line and one or multiple minor lines, for example, cable CAB-ACE.

The hierarchy of major and minor lines should be indicated by partners via the ConfigurationInformation. Section 5.5, Service for Products on the Same PO Number on the same PO order provides details on how the Line ID and Parent Line ID should be configured on the order.

Products can be configured using the CCW Configuration UI. Only minors displayed by the Cisco Configuration UI are valid minors. If partners need to order additional minor options that do not fit into the major (for example, chassis) configurable line, then these additional minor options need to be placed on a separate line as a spare item.

Cisco validates every configurable product in a PO. Cisco will reject orders with invalid configuration(s) and return configuration error details.

The following scenarios are examples of invalid configurations:

Missing major line in a configuration - A PO contains minor lines; a PO does not contain a major line number. This configuration is not valid because minor lines are provided without providing the parent line. Order is rejected.

Non-service part is entered as a minor of a service part - For example, take an order with major line as CON-SNT-2501 (a service part) and the minor line number is CAB-ACE (a power cable). A hardware part cannot be entered as a minor of a service part.

Minor entered for a spare - For example, take an order where the major line number is CAB-ACE= (cable), and the minor line is MEM-XP-1 (memory). This is not valid because a memory cannot be a minor of a spare cable.

A minor that is no longer a member of a major product’s Bill of Materials – In this case, a product’s Bill of Materials may change before submission of the order. For example, software may become obsolete and removed from the Bill of Materials. Please validate the configurations using a Cisco configuration tool or web service before submitting an order.

If a product is configured in a significant time period before an order is placed, it is likely that the production configuration has been updated and is causing configuration validation failure.


c.Non-Configurable (Spare and Software Upgrades) Products


Spares (for example, Cable CAB-ACE=), and software upgrades are non-configurable items. For the same part, minor lines (of a configuration) have a different part number than non-configurable items. For example, CAB-ACE= is the part number for a spare, and CAB-ACE is part number for a sub-item. A non-configurable item cannot have other sub-items and partners cannot send these options as major line items.

Note: A flag published in the catalog using 2A1 Product Information Notification Message Guideline indicates if a product can be ordered as a major line.

i.Included Sub-Products


Some sub-items are automatically included with certain configurations (that is, the items are added at no cost). The Cisco Configuration Solutions show that these items are free (have no monetary value) even though there may be a non-zero price in the price catalog.

Partners are not required to include zero price items of a configuration in the PO. Cisco will automatically insert zero price items into a configuration in the PO (see Section 7.1, Zero Pricing).


ii.Service Products


Like configurable parts and spares, service products have part numbers and listprices. When partners are ordering a new service contract with a new product, or ordering a new service contract for a product that was previously ordered and delivered, partners need to include the service SKU for each product that requires a service contract, including minor product lines.

This requirement is indicated by a cardinality value of 1 in the No. 209 row of the table that follows.

Table : PIP 3A4 Version 02.00.00 – Service Products

No.

Cardinality

PIP Element

Notes

Field Length

205

1

| |--ProductIdentification

Required tag

N/A

207

0..n

| | |--PartnerProductIdentification

Required tag

N/A

208

1

| | | |--GlobalPartnerClassificationCode

Any valid RN value. On the PO response back, “Manufacturer” would be sent back.

N/A

209

1

| | | |--ProprietaryProductIdentifier

Cisco part number
Example:

“Cisco2501”

“CAB-AC”

“CON-SNTE-2501”



CHAR(50)


Note – The valid Rn values for GlobalPartnerClassificationCode are - PurchaseOrder.ProductLineItem.ProductIdentification.PartnerProductIdentification.GlobalPartnerClassificationCode. However, the valid RN values that can be sent in this field are "Manufacturer", "End User", "Reseller", "Retailer", "Broker", "Carrier", "Shopper", "Financier", "Warehouser", “Distributor”, “Customs Broker”, “Freight Forwarder”, “Distribution Center”, “End User Government”, “Contract Manufacturer”, “Forecast Reply Recipient”, “Original Equipment Manufacturer”. Any other Invalid values will result in failure of order submission at gateway.

Also, in case of multiple blocks of PartnerProductIdentification, the first available block with GlobalPartnerClassificationCode = “Manufacturer” is used to map SKU/kitRef from the corresponding ProprietaryProductIdentifier. If there are no blocks with GlobalPartnerClassificationCode= “Manufacturer, then the first block’s ProprietaryProductIdentifier is used to map the SKU/kitRef being ordered



iii.FULFILLMENT RESTRICTIONS on SKUs


When B2B XML orders contains SKU which is restricted from being fulfilled by Cisco, the order is rejected. Below table has the fulfillment restriction values and the system behavior.


Flag Value

Partner

Distributor

Direct Customer

YES

Not allowed

Allowed

Not allowed

NO

Allowed

Allowed

Allowed

BLOCK

Not allowed

Not allowed

Not allowed

NO STOCK

Allowed

Allowed (Only for Orders where Intended Use = Resale)

Allowed

iv.Meraki SKUs


Meraki SKUs can be ordered as non-configurable spares on B2B XML orders – that is the parentLineID for the lines with these SKU is 0.

  • For Meraki SKU lines, the end customer addresses and contact – email and phone, shipTo addresses and contact – email and phone, and billTo address and contact – email and phone, are required fields. Not providing this information on a PO results in a delay in processing the PO, if current addresses defaulting rules are unable to derive these addresses and contacts systematically.

  • Enabled Only for 1Tier Partners, Direct & Disti Drop ship . Disti Stocking will not be supported and Meraki SKUs will not be published on WPL.

  • There is no Service/Subscription attached to Meraki Products

  • Requested Ship date would continue to be mandatory for all the Shipping group including Shipping group that has Meraki Products , but Meraki will NOT be honoring the requested ship date, will be fulfilled on an ASAP basis.

  • Enterprise and Advanced Security Meraki licenses are not allowed on the same purchase order. Any such purchase orders having both Enterprise and Advanced Security Meraki licenses will be rejected. The Enterprise Meraki licenses and the Advanced Security Meraki licenses have to be placed in separate purchase orders.





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