Procom Exam: Language is symbolic because it is a vehicle of expression


Interpersonal Communication: (p. 257 – 299)



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Interpersonal Communication: (p. 257 – 299)

Evolving relationship and knowledge about each other

    • Dyadic Communication:

        1. Two people facing and talking to each other

        2. Direct contact, personal (adapt to each other)

        3. Immediate (excessive feedback)

        4. Spontaneous (unrehearsed)

        5. Informal (natural)

    • 10 rules for communication:

        1. Do not multitask

        2. Do not preach

        3. Ask open questions

        4. Go with the flow

        5. If you do not know, say

        6. Do not equate your experience with others

        7. Try not to repeat yourself

        8. Stay out of the weed (focused) on the main points

        9. Listen (more than talk)

        10. Be brief (short and precise)

        11. LISTEN TO UNDERSTAND, NOT TO TALK


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