Configuration and login of W-AIR handsets

9.1. Introduction to Wildix Collaboration

• 
  Presence status of colleagues and geolocation
  
• 
  Personal presence status and geolocation
  
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  Audio and video call
  
• 
  Chat and File transfer
  
• 
  Sending of Faxes and SMS, memo messages and personal reminders
  
• 
  Screen sharing and remote control
  
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  No client to install, accessible via the browser
  
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  Access to PBX shared phonebooks
  
• 
  Events history
  
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  Conference
  
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  Integrated Softphone (Web Phone)
  
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  Attendant Console for call management in high load environment
  

First time access to Wildix Collaboration:

1. 
   Open your browser (Google Chrome is recommended) and enter the URL address or the domain name of your Wildix PBX: (HTTPS mode is recommended)
   

2. 
   Enter the login and WEB password of user and click login
   

3. 
   Once you access the Collaboration interface, follow the popup notifications inviting you to add colleagues to your roster, enable desktop notifications, geolocation, etc.
   

• 
  Wildix Collaboration information: http://www.wildix.com/wildix-collaboration/
  

• 
  Datasheet
  
• 
  Promo video
  
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  User Guide (includes Attendant Console, Screen sharing, Softphone)
  
• 
  Attendant Console for Blind and Visually Impaired Users - White paper
  

• 
  Wildix Collaboration first time access video: https://manuals.wildix.com/video-tutorials/
  

9.2. App for Android / iOS

Wildix offers free of charge mobile application for iOS / Android.
Search “wildix” in Google play store or in Apple itunes to download and install the application on your device.
Basic features:

• 
  Calls via VoIP or GSM to call phonebook contacts
  
• 
  Video calls to users
  
• 
  Mobility callback service
  
• 
  Chat with users
  
• 
  Virtual reminders to users
  
• 
  Online access to call history
  
• 
  Online access to PBX shared phonebooks
  
• 
  Encrypted HTTPS connection to the PBX
  

Check the ports to open in Appendix 7.

First time access to Wildix Collaboration Mobile application:

1. 
   Launch the application
   
2. 
   Enter your credentials:
   

• 
  Domain: PBX IP or domain name
  
• 
  User name: Extension or User name or Email address
  
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  Password: WEB password of user
  

DOCUMENTATION

• 
  Collaboration Mobile User Guide: https://manuals.wildix.com/collaboration-mobile-app-for-ios-android-user-guide/
  

• 
  Enable CardDAV sync of contacts with your Wildix PBX: https://manuals.wildix.com/iosandroid-app-sync-of-contacts/
  

Wildix PBX is ready for implementation of BYOD concept (Bring Your Own Device), in addition to applications for smartphones, Wildix offers an Enterprise WiFi system with single sign-on:

• 
  Wildix Overlay Wi-Fi solution http://www.wildix.com/overlay-sync-wifi/
  

9.3. Call activity analysis and reporting with CDR-View

CDR-View allows detailed analysis of call activity of users and groups, costs, usage of trunks, duration and type of all the calls made and received, missed calls.

First time access to CDR-View:

1. 
   Open Wildix Collaboration
   
2. 
   Go to History tab and click “CDR-View”
   
3. 
   The first time you launch CDR-View, click to install the Integration Service
   
4. 
   Once installed, you can access CDR-View
   

DOCUMENTATION

• 
  Datasheet and promo video: http://www.wildix.com/monitoring/
  

• 
  User Guide: https://manuals.wildix.com/cdr-view-user-guide/
  

PART 10. Trunk Configuration
10.1. VoIP Trunk configuration

10.1.1 Make a test of SIP trunking between 2 PBXs

10.2. Connection of Wildix media gateways

10.2.1 Configuration of BRI/PRI trunk

10.2.3 Connection of a GSM gateway

Appendix 5: Trunk groups

Appendix 6: Pricelists
Wildix PBX supports:

• 
  SIP trunks: possibility to use the services of VoIP providers (a VoIP trunk is needed)
  
• 
  PRI/BRI trunks: connection to ISDN lines (PRI/BRI media gateway)
  
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  FXO trunks: connection to analog lines and analog PBXs (FXO gateway)
  
• 
  GSM trunks: call via GSM network, send SMS (GSM gateway and a SIM card)
  

Each trunk is displayed in the corresponding section of the page:

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  Country code is indicated for each trunk
  
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  Real-time registration status is displayed (green indicates that all the parameters entered for trunk configuration are correct and trunk is active)
  
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  Note that SIP trunks can be outgoing or incoming
  
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  For GSM trunk, also the signal power status is displayed
  
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  For BRI/BRI and GSM trunks, status for each port is displayed
  

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