This step-by-step guide leads you through the process of activation and configuration of the Wildix system


Connection of Wildix media gateways



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10.2. Connection of Wildix media gateways

10.2.1 Configuration of BRI/PRI trunk


Before proceeding with configuration of ISDN trunk make sure to:


  1. Connect the gateways to power supply (for non-PoE models)

  2. Connect the gateways to Wildix Switch

  3. Connect the phone lines to the gateways

  4. Provision the gateways

Once you have provisioned the gateway, a new trunk automatically appears in the corresponding section in WMS > Trunks (BRI/PRI section).


Double click on the trunk to edit the trunk parameters.

Check the following parameters:


  • Default tone

  • Country code

  • Dialplan (“main” by default - Dialplan procedure used for calls on this trunk)


DOCUMENTATION:


  • Quick installaton guides and media gateways datasheet: https://manuals.wildix.com/#voip

  • BRI/PRI trunks settings guide: https://manuals.wildix.com/trunk-settings/#bripri



10.2.3 Connection of a GSM gateway


Before proceeding with configuration of ISDN trunk make sure to:


  1. Screw the antenna into the ANT jack plug of the gateway

  2. Insert the SIM card (press the yellow button to make the SIM tray pop out)

Note: Make sure the PIN code of the SIM card is disabled

  1. Connect the WAN interface of the gateway to Wildix Switch

  2. Provision the gateway

Once you have provisioned the gateway, a new trunk automatically appears in the corresponding section in WMS > Trunks (GSM/UMTS).



Double click on the trunk to edit the trunk parameters.

Check the following parameters:



  • Default Tone

  • Country Code

  • Dialplan (“main” by default - Dialplan procedure used for calls on this trunk)

  • Number of SIM: the number corresponding to the line which is present in the associated Dialplan procedure

  • Enable SMS receiving: enable incoming SMS messages to the SIM card (it’s necessary to specify the e-mail address in the field below)

  • SMS2EMAIL service e-mail: e-mail address used for new messages notifications

For more information on SMS sending - consult the Fax server guide




DOCUMENTATION:


  • Fax Server Guide (SMS sending): https://manuals.wildix.com/fax-server-quick-guide/

  • Quick installaton guide and media gateways datasheet: https://manuals.wildix.com/#voip

  • GSM trunk settings guide: https://manuals.wildix.com/trunk-settings/#gsm


Appendix 5: Trunk groups


Go to WMS > Trunks > Trunk groups
Trunk groups allows implementation of an intelligent least call routing strategy. Trunk groups make sense when you have many trunks and you would like to set up a certain priority in which trunks must be tried one after another.
Example: you would like to route the calls to mobile numbers via GSM trunk, however you would like to have the opportunity to place a call even in a situation when GSM trunk is occupied:

In this case call is routed via GSM trunk, if it’s busy, call is routed via the ISDN trunk.

It is possible to remove or prepend digits to called number, set up the maximum concurrent calls on each trunk and define the timeout after which the system tries to place a call via the next trunk in the trunk group.

Appendix 6: Pricelists


Pricelists are the tables that you can import on the PBX in csv format to enable the system to calculate call costs.

Call costs can be then verified using CDR-View application introduced in the Part 9.


Each trunk can be associated to a pricelist (the first line in trunk configuration window):

To add pricelists, go to WMS > Trunks > Pricelists


Example of csv file:

Where


  • dialprefix: verification prefix (the longest prefix matching criteria applies)

  • destination: country of the call destination

  • rate: price per call unit

  • min_duration: minimum duration of the call without billing in seconds

  • billing block: call unit

  • connect_change: connection fee

  • start_day: start day of the week (1 = Monday, 7 = Sunday)

  • stop_day: end day of the week

  • start_time: start time in seconds from midnight (example: 25200 = 7am; from 0 to 86400)

  • stop_time: end time in seconds from midnight


PART 11. Dialplan: how it works
11.1. Association to users and trunks

11.2. Add and edit Dialplan procedures

11.3. Matching called numbers

11.4. Included procedures

11.5. Dialplan applications
Dialplan is responsible for routing all the incoming and outgoing calls to the right destination. Wildix offers an advanced Dialplan that allows you to program the system to match your specific needs.

Wildix Dialplan is very easy to set up and to modify, in this guide we will only see the most popular Dialplan scenarios which are easy to implement, however Wildix Dialplan offers countless opportunities and in order to learn more, you can study our documentation, participate in FE advanced trainings, discuss your ideas with other technicians on FB Tech Wizards group and of course, make tests.






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