Last updated on 26 2014 Manual-1 Particulars of organization, functions and duties [Section 4(1)(b)(i)]

1.       Aims and objectives of the organization:-           

The purpose of Delhi Police is to uphold the law fairly and firmly; to prevent crime; to pursue and bring to justice those who break the law; to keep the peace in partnership with the community; to protect, help and reassure the people. 

2.               Mission / Vision :- 

To deliver highest standard of progressive innovative, sensitive and responsive policing services in Delhi. To ensure that Delhi and National Capital is a safe place to live, visit and do business

3.       Brief History and background for its establishment  :-  

 The concept of policing in Delhi is as old as the history of Delhi itself.  Life being relatively more complex and delicate, the rulers of Delhi in one or the other form always kept a force to regulate its affairs and preserve its law and order.  The force was ordinarily lodged in a Fort (kot) under an officer called ‘Kotpal’ which later on came to be called ‘Kotwal’.  To make the movements on highway safe something like the present police post seem to have been set up there at some strategic points.  These were called ‘Sthanas’ which later on called ‘Thanas’.  The Kotwal was the Head of the Police System.  He was a direct appointee of the King.  The Kotwal was supposed to make the city crime free and maintain the law and order.  The Kotwal and his system of policing continued to remain in place during medieval period.  The first Kotwal of Delhi (1237) was Malikul Umara Faqruddin and the last Kotwal of Delhi was as Sh. Gangadhar Nehru (1857).  After the First War of Independence, the British Monarch took over British India under his direct control and police was also became the subject of the British Administration.  The police was re-constituted under the Police Act, 1861 which continues to be the guiding law in India even today. The first major re-organisation of the force took place in 1946.  On 16th Feb 1948, the Delhi Police was placed under the charge of an IGP exclusively responsible for maintenance of law and order in the city.  In 1978 the Delhi Police Act was passed and the Commissioner of Police system was introduced w.e.f. 1.7.1978.  Since then, the Commissioner of Police, Delhi has been heading the Delhi Police. 

 4.       Structure of the department:-

The Headquarters of the Delhi Police is located at Indraprastha Estate, New Delhi -110002.  Delhi Police is headed by Commissioner of Police, who is an IPS Officer of Director General Rank.   There are 08 Special Commissioners of Police, 18 Joint Commissioners of Police, 14 Addl. Commissioners of Police, 86 Deputy Commissioners of Police/Additional Deputy Commissioners of Police including JAG and 253 ACsP and  a  very large number of other police officers/men to assist him. 

5,6,7. Allocation of business, duties performed to achieve the mission & details of services rendered:-

1. 
   At present, Delhi is divided into 6 Ranges (Eastern Range, South-Eastern Range, South-Western Range, Northern Range, Central Range and New Delhi Range) and further into 11 Districts and 54 Sub-Divisions and 161 Territorial Police Stations for the purpose of maintaining law & order. All the Ranges are being headed by the Special C.P./Law and Order and each Range is headed by an officer of the rank of Joint Commissioner of Police. Further, each Districts is headed by a Addl. Commissioner of Police/Deputy Commissioner of Police.
   

  1)     PS Special Cell

2)     PS Economic Offences Wing (EOW)

3)     PS CAW - Now Special Police Unit for Women and Children (SPUW&C) 

4)     PS Crime Branch 

5) PS Vigilance Unit

Total Sub-Divisions                         -                         54 

Total Police Stations                       -                      181 

Bifurcation of Total Police Stations

Territorial Police Stations                -                       161

Railway Police Stations                   -                         05

Metro Police Stations                      -                        08

IGI Airport                                             -                       02

Specialized Units declared as          -                       05

On line search facility of Stolen Vehicle Identification Service has already been provided on the Home Page of Delhi Police Website, under the Icon “Stolen/Unclaimed Vehicle”.  The user can check the status of stolen/unclaimed vehicle of different parameters viz. “Regn. No. or Engine No. or Chassis Number by using websites mentioned below:- 

1.     http://www.delhipolice.nic.in/

2.     http://www.delhipolice.nic.in/home/stolen.htm

3.     http://www.delhipolice.nic.in/home/searcengine/stoloen.htm

 SHORT MESSAGE SERVICE

Through the SMS No. “9811599901” general public can make enquiries regarding stolen vehicles unclaimed vehicles on the basis of either Registration Number, Engine Number or Chassis Number. Passport verification status enquiry and Delhi Police telephone Number enquiry from their cell phones:- 

The syntax of each Service is as given below :- 

Service Name	Message to be entered using cellular phone keypad.
Stolen Vehicle Search	SV e.g. SV DL9C5005 If match is found, SMS Originator receive a message in the following format: Status, Registration Number, Chassis Number, Engine Number, Police Station, FIR Number, Model, Make, Colour.
Unclaimed Vehicle Search	UN E.g. UNDLIrB6543 If match is found SMS Originator will receive a message in the following format. Registration Number, Chassis Number, Engine Number, Police Station, FIR Number, Make, Model, Make, Colour.
Passport Verification Status	PV e.g. PV A04684001 If match is found, SMS Originator will receive a message in the following format: File Number, Status, Name, Father’s Name, Dispatch Number, Dispatch date.
Stolen Fire Arm Search	AR If match is found, SMS Originator will receive a message in the following format: FIR Number, Police Station, Make, Model.

          For complaints against police officers indulging in acts of corruption, negligence and malpractices, one can approach Deputy Commissioner of Police, Vigilance, Office location, Police Station Building, B.K.Road, Cannought Place, New Delhi.  There is round the clock Flying Squad of the Vigilance Branch.

(www.delhitrafficpolice.nic.in)    

The Traffic Police is responsible for traffic management, regulation, enforcement of traffic rules & regulations and road safety education of road users.  The Traffic Unit of Delhi Police is functioning under the overall supervision of Special Commissioner of Police, Traffic, assisted by Jt. C.P Traffic & Addl.C.P./Traffic and seven Deputy Commissioners of Police as under:- 

1.           Providing safe and smooth flow of traffic on Delhi roads.

2.            Preventing road accidents.

3.            Effective enforcement of traffic rules and regulations.

4.            Inculcating a sense of discipline amongst road users and educating the general public including school children, on road safety.

5.            Ensure smooth and secure traffic movement for special occasions and VIP movements with minimal inconvenience to public. 

1.            Rendering assistance to public in various stressful conditions such as prompt first aid to road accident victims.

2.        Assisting and advising various agencies in coordinated development of infrastructure for safe and smooth flow of traffic.

3.        Protection of environment by taking appropriate steps for prevention of noise and air pollution.

4.        Encouraging participation and involvement of public in traffic management and regulation.

5.        Arrangements for various functions in the city.

6.        Granting of permission for road cutting, road digging, processions and other miscellaneous functions.

7.        Website information on traffic related matters.

8.            Imparting traffic training in parks to schoolchildren.

9.         Promotion of road safety through-mobile exhibition van, painting competitions, skit competitions, essay competitions, debates etc.

10.       Granting of N.O.C. for speed breakers.

11.       Installation of traffic signals/blinkers/timers.

12.       Issue of permissions to commercial vehicles to ply in “No Entry Zones”.

13.       Issue of N.O.C for ‘No Challan Due’ etc.

14.       Notification of Taxi Stands.

15.       Smooth functioning of Pre-paid Taxi/TSR booths.

(a & b) If any person is stopped by the Traffic Police for violation of any traffic rule, there are two type of challan i. e. 1) Compounding Challan 2) Court Challan, if prosecuting officer issues a compoundable challan, the same can be paid on the spot and if he issues a court challan, the same will be paid in the concerned court on the date which is fixed by the prosecuting officer and mentioned on challan.

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  Traffic Helpline on phone number 011-25844444 ( available round the clock) to lodge any traffic related complaints/ feedback
  
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  For any traffic related complaints/ suggestions, e-mails can be sent at info@delhitrafficpolice.nic.in
  
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  Pre-postage paid traffic complaint card to lodge any traffic violation/ suggestion (These are available at all traffic assistance booths).
  
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  Traffic Website providing traffic related information at Url – www.delhitrafficpolice.nic.in
  
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  Information regarding pending Notices can be obtained through SMS on Phone No. 9811452220 with the format i.e. { N space REGD. NO}.
  

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  APP BRANCH
  
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  Besides collection of intelligence, Deputy Commissioner of Police, Special Branch having office at Delhi Police Bhawan, Asaf Ali Road, is also responsible for following assignments:-
  
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  The (APP Branch) Passport Verification Section of Special Branch of Delhi Police deals with the verification of passport received through on-line. The passport applications are down-loaded at Computer Centre (centrally), Police Bhawan and forwarded to concerned Zonal Inspector on day to day to basis for conducting verification through field staff. After completing the verification, Inspector/Zone get upload the verification report and transmit the same (duly verified) to Zonal ACP, who approve the verification report by using his DSC (Digital Signature Certificate) and submit the same to Regional Passport Office, Ministry of External Affairs, Bhikaji Cama Place, New Delhi. As per Special Branch Manual passport verification is required to be completed and submitted to RPO, New Delhi within 21 days. In an average 900-1100 Passport Applications are received (on-line) per day.
  
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  The (APP Branch) Passport Verification Section also deals with the verification of ‘O’ Pass (Passport Applications received for verification from other states), Citizenship cases (Afghan National), Complaints regarding passport verification and misc. correspondence with Regional Passport Officers (all states). A feedback for (inland letter) is also handed over to passport applicants through Enquiry Officers to have feed-back with regard to passport enquiry.
  
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  STATUS KNOWING FACILITY
  

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  CVR BRANCH
  
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  The Character verification record section of Special Branch of Delhi Police deals with the verification of character and antecedents of candidates appointed in Government/Semi Government and Public Sector Undertakings.  Character and antecedent verification of private firms including its proprietor/directors also done on the request of government organizations like BCAS and Armed Forces after obtaining charges.  The section would also conduct re-verification of those posted at sensitive posts.  This section supervised by ACP/CVR of Special Branch assisted by Inspector/CVR-SB.  There are 11 Zones in all over Delhi, which verify the applications, after verification of character and antecedents and compilation of various information about the applicants, the same are sent to the concerned Government/Semi Government and Public Sector Undertakings agencies. The verification is conducted within 21 days (Govt. of India’s instructions is for six weeks) and all precaution is taken that the procedure remains transparent.
  
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  STATUS KNOWING FACILITY
  
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  The work of CVR Section is done on ‘FIFO’ (First-in First-Out) Principle.
  

You can approach Deputy Commissioner of Police, 1^st Bn. DAP, Delhi having office in Administrative Block of New Police Lines complex, Kingsway Camp, Delhi- 110009 for provision of guards for banks and Post offices on any working day during working hours from 9.30 A.M. to 6.00 P.M. 

 If you are desirous of utilizing Delhi Police Band on any occasion, on payment, you can approach the office of Deputy Commissioner of Police, 1st Bn.DAP, Delhi at New Police Line complex, Kingsway Camp, Delhi-110009 (Tel:- 011-27459678) subject to availability of band on the scheduled date. 

 c)     Producing of UTPs to various Jails :- 

The Head Office of 3^rd Bn. DAP, a unit of Delhi Police, is situated at Administrative Block, Vikas Puri Police Complex, New Delhi-18. There are six sub-offices situated at different District Courts of Delhi i.e. Patiala House Courts judicial lock-up, Tis Hazari Courts judicial lock-up, Karkardooma Courts judicial lock-up, Rohini Courts judicial lock-up, Saket Courts judicial lock-up & Dwarka Courts judicial lock-up. There are also two sub-offices at both jails of Delhi i.e. Central Jail, Hari Nagar and Rohini Jail, Rohini. There is also one each sub-office in Juvenile Courts at Firoz Shah Kotla Stadium, Delhi Gate, Delhi and at Vikas Puri Police Complex. However, the duties of this Bn. are divided in following heads:-

1. 
   Receiving of under trials/prisoners/detenues from jail authorities at Central/Rohini Jail, Delhi and other places.
   
2. 
   Escorting of under trials/prisoners/ detenues from Central/Rohini Jail, Delhi and other places to courts and back to Jail.
   
3. 
   Ensuring proper security arrangement at judicial lock-ups.
   
4. 
   Escorting under trials/prisoners/detenues to judicial lock-ups for production at various courts and back.
   
5. 
   Receiving of new under trials/prisoners/detenues from District Police for escorting to Central/Rohini Jail, Delhi.
   
6. 
   Handing over of such under trials/prisoners/detenues etc. back to jail authorities, Central/Rohini Jail or places of detention.
   
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   Escorting of under trials/prisoners/detenues to other authorized places, like hospitals and also out-station for lodging in jails or production in courts in special cases under orders of Court/Govt.
   
8. 
   Escorting of under trials/prisoners/detenues during short custody parole.
   
9. 
   Guarding the under trials/prisoners/detenues admitted in various Hospitals.
   
10. 
    Restoration of juvenile from various Children Homes in Delhi to their respective parents after production in concerned District Court.
    
11. 
    Restoration of female juvenile from Nirmal Chayya, Jail Road, Hari Nagar, New Delhi to their respective parents after production in concerned District Court.
    

At present PCR Unit is having a fleet of 802 MPVs are on base at 11 Zones. Delhi Police have a round the clock women helpline facility available for women in distress at Telephone No. 23317004, 23490130 and Toll free No. 1091, 1096 (anti obscene Cell). To help Senior Citizens and Students, Delhi Police also have a round the clock help line at Telephone Number 1291.  These helpline are manned by lady officers. The Delhi Police Control Room also provide information about stolen vehicle at Zip Net and missing persons at MPS channels. 

          Special Police Unit for Women & Children (SPUWC) is the central agency co-ordinating Crime Women Cell in the eleven districts of Delhi Police which deal with women related crimes like dowry deaths, harassment on account of dowry demand etc. It is headed by an officer of the rank of Joint Commissioner of Police and assisted by Deputy Commissioner of Police, SPUWC, having its office at Nanakpura, South Moti Bagh, New Delhi with telephone No. 011-26883769.  SPUWC and the eleven Crime Women Cells in the districts also provide counseling facility to the women victims and also entertain cases relating to obscene posters and pictures. The Unit has a Women Police Mobile Team for round the clock response to deserving women helpline cases.  A Police Station namely PS Crime Women Cell, has also started at its premises in Nanakpura, where cases (women related) u/s Indian Penal Code are got registered. 

          A sub-unit, namely Self Defence is also working at the premises of SPUWC/Nanakpura, New Delhi, which provides Self Defence Techniques Training to the girls/women of Delhi particularly with a view to enabling them to fend off criminal and anti-social elements. The Training Programmes are organized in schools/colleges  from time to time and Summer Camps are held at selected centers.  

          Special Police Unit for Women & Children, (SPUWC) is the central agency co-ordinating Crime Women Cell in the eleven districts of Delhi Police which deal with women related crime like dowry deaths, harassment on account of dowry demand etc. It is headed by an officer of the rank of Joint Commissioner of Police and assisted by Deputy Commissioner of Police, SPUWC, having its office at Nanakpura, South Moti Bagh, New Delhi with telephone No. 011-24121777.  SPUWC and the eleven Crime Women Cells in the districts also provide counseling facility to the women victims. The Unit has a mobile 24x7 Women Help Line response to deal with women victim. A Police Station namely PS Crime Women Cell, has also started at its premises in Nanakpura, where cases (women related) got registered.

          Self Defence Training was initiated in the year-2002 by the Crime Women Cell with an aim to empower women through the training in techniques of Martial Arts. The Girls students housewives and NCC cadets and girls in education institutions across the NCT of Delhi girls are being trained how to make use of things like Dupatta, Pen & Handbags to protect themselves from attacks by anti social elements, chain of bag snatching, criminal assault etc. The training helps in building up the self esteem of women so that they do not feel vulnerable & humiliated.

Apart from this, the annual summer camps are being organized during the summer vacations all over Delhi to impart training in Self Defence (Martial Arts) to school and college girls and women including of rural areas.

Apart from imparting training in Self Defence Techniques, a variety of other programmes are also being organized by the Special Police Unit for Women & Children to educate the women on legal and safety issues by organizing Seminars/Workshop, Literature distribution etc. Creating awareness about legal provisions of various acts that support women victims etc. is also a step in the process for guidance of women victims and police personnel.

a.           Arms and Explosives

b.      Fire Crackers.

c.      NOCs for Petrol pumps/CNG/LPG stations.

d.      Storage of Poisons & Sulphur.

e.      Guest Houses/Motels/Hotels etc.

f.       Eating Houses.

g.      Cinema.

h.      Video Game Parlour.

i.       Swimming Pool.

j.       Amusement Activities. (Performance License)

k.      Premises License (Auditorium, Discotheque)

l.       Registration of newspapers and Journals.

m.      Declaration of Printing Press

XI)   TOURIST POLICE :-

TOURIST POLICE    (Telephone No. 23490251, 100)

To help tourists, a Tourist Police has been set up in Delhi Police on 06.08.2004 and MPVs have been deployed at 10 important places/locations i.e. IGI Airport, New Delhi Railway Station, Hazrat Nizamuddin Railway Station, Rajghat, Red Fort, Qutub Minar, Palika Bazar, Janpath, India Gate and Paharganj (Railway Station side).

(XII)  AMBULANCE POLICE:-

AMBULANCE POLICE    (Telephone No. 23490251, 100)

A Scheme called ‘Central Ambulance Service’ is in operation in Delhi since 1975.  To provide Ambulance services to the victims of road accident, 11 ambulances have been deployed at the following locations:-

1.       Majnu Ka Tilla 2.       Red Light Badli Chowk 3.       Nangli Poona 4.       Peera Garhi Chowk 5.       Dhaula Kuan 6.       Sanjay T-Point 7.       Dwarka Sec.-1 MTNL 8.       Mool Chand Chowk 9.        Noida T-Point 10.      Khajuri Khas 11.      Rajghat

  

XIII)   COMMUNICATION UNIT:-

           The Communication Unit of Delhi Police was established in the year 1945. It is situated at 5, Rajpura Road, Old Police Lines Delhi – 110054. It is the responsibilities of the Communication unit of Delhi Police to provide wireless and line Communication for the maintenance of law and order orderly traffic and for the safety & Security of VVIP/VIPs in Delhi. It is an undisputed fact that the communication assumes greater significance in the context of maintenance of law and order effectively. Fast and modern means of communication is the backbone of any system, more so of law and order machinery, whose success depends vastly on the speed with which it receives and transmits information and the time it takes to react on that information.

1.1 It is an undisputed fact that the communication assumes greater significance in the context of maintenance of law and order effectively. Fast and modern means of communication is the backbone of any system, more so of law and order machinery, whose success depends vastly on the speed with which it receives and transmits information and the time it takes to react on that information.

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  Maintenance of Law & Order
  
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  Orderly Traffic Management
  
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  VVIP/VIPs Security
  
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  Other major and minor arrangements
  

1. 
   Wireless Nets: Central Police Control Room (CPCR) is the nerve centre for Delhi Police operations. It receives all communications concerning distress call from public, law and order scenario and directs Delhi Police response to these situations. The functioning of PCR is crucial to instill the feeling of security amongst public in Delhi. A total of 48 nets are available in CPCR linking to all district and unit control rooms.