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Customer Terms Page of
Basic Telephone Service Section
Part I – Other Service Options
About this Part 2
Itemised local calls 2
Availability 2
Charges 2
Charges 3
Metering options 3
What metering options are available? 3
Charges for metering options 4
Meter pulses for customer loop metered systems 4
Instant Hotline 8
What is Instant Hotline? 8
Charges 8
Indial 8
What is Indial? 8
Features 9
Charges 9
Number Redirection 11
Application of terms 11
What is Number Redirection? 11
Service options 11
Availability 12
Limitations 13
Impact on other features 15
What happens to the old numbers after activation? 16
Requesting changes 16
Charges and minimum terms 16
Renewing the service 18
Cancelling the service 19
Re-applying for old numbers 20
Liability 20
Standard zone unit 20
See clause 1 of Part A – General of the Basic Telephone Service section for more detail on how the various parts of the Basic Telephone Service section should be read together. To see these terms – home and family customers click here; business and government customers click here.