Republic of Kosovo Government Ministry of Economic Development
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- Republic of Kosovo Government Ministry of Economic Development Kosovo IT Strategy
- The development of the Kosovo IT Strategy has been supported by the German Agency for International Cooperation (GIZ) and the Norwegian Ministry of Foreign Affairs Version
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Republic of Kosovo Government Ministry of Economic Development Kosovo IT Strategy
The development of the Kosovo IT Strategy has been supported by the German Agency for International Cooperation (GIZ) and the Norwegian Ministry of Foreign Affairs Version: V00.11 (Draft) Document Author: IT Strategy Working Group Contents 1.1.Background 6 1.2.Document Purpose & Objectives 9 1.3.Industry Focus & Classification 11 1.4.How to use this Document (Structure) 13 2.Methodology 15 2.1.Principles of the Kosovo National IT Strategy 17 2.2.Approach and Phases 20 2.2.1.Collaboration 21 2.2.2.Agile methods 22 2.2.3.Strategic Fit 24 2.3.Organization 25 2.4.Processes 27 2.5.Tools 30 3.Strategic Analysis 32 3.1.Internal Analysis 33 3.1.1.IT Industry Capability Model 34 3.1.2.Key Problems & Challenges 43 3.1.3.Strengths & Capabilities 45 3.2.External Analysis 46 3.2.1.Analysis of potential Export Target Markets 47 3.2.2.Competitive Analysis 74 3.2.3.Customer Requirements & Key Success Factors 75 3.2.4.IT Macro Trends 77 4.IT Strategy Development 79 4.1.Vision 80 4.2.Goal System 81 4.3.Generic Strategy 84 4.4.Growth & Portfolio Strategy 91 4.5.Market Entry Strategy 93 4.6.Strategic Measures and Pillars 100 4.6.1.Strategic Pillar 1: IT Promotion Policy 103 4.6.2.Strategic Pillar 2: Company Excellence & Quality 104 4.6.3.Strategic Pillar 3: Export Promotion 105 4.6.4.Strategic Pillar 4: Domestic Market Development 106 4.6.5.Strategic Pillar 5: IT Education 107 4.6.6.Strategic Pillar 6: IT Clusters & Collaboration 108 4.6.7.Strategic Pillar 7: Entrepreneurship 109 4.6.8.Strategic Pillar 8: Innovation & Applied R&D 110 4.6.9.Strategic Pillar 9: Investment Promotion 111 5.Strategy Implementation 112 5.1.Operational Plan 113 5.1.1.Strategic Pillar 1: IT Promotion Policy 115 5.1.2.Strategic Pillar 2: Company Excellence & Quality 132 5.1.3.Strategic Pillar 3: Export Promotion 147 5.1.4.Strategic Pillar 4: Domestic Market Development 170 5.1.5.Strategic Pillar 5: IT Education 188 5.1.6.Strategic Pillar 6: IT Clusters & Collaboration 206 5.1.7.Strategic Pillar 7: Entrepreneurship 220 5.1.8.Strategic Pillar 8: Innovation & Applied R&D 232 5.1.9.Strategic Pillar 9: Investment Promotion 244 5.2.Timetable 253 5.2.1.Timetable Strategic Pillar 1: IT Promotion Policy 254 5.2.2.Timetable Strategic Pillar 2: Company Excellence & Quality 255 5.2.3.Timetable Strategic Pillar 3: Export Promotion 256 5.2.4.Timetable Strategic Pillar 4: Domestic Market Development 257 5.2.5.Timetable Strategic Pillar 5: IT Education 258 5.2.6.Timetable Strategic Pillar 6: IT Clusters & Collaboration 259 5.2.7.Timetable Strategic Pillar 7: Entrepreneurship 260 5.2.8.Timetable Strategic Pillar 8: Innovation & Applied R&D 261 5.2.9.Timetable Strategic Pillar 9: Investment Promotion 262 5.3.Organizational Structure 263 5.4.Process Model & Project Management 267 5.5.Tools 270 5.6.Risk Management 272 5.7.Change Management & Activation 274 5.8.Information & Knowledge Management 277 6.Performance Monitoring and Evaluation 280 6.1.Monitoring & Evaluation: Background 281 6.2.Monitoring & Evaluation System 283
Figures
List of abbreviations ADDT BPO
CAGR CIO
CMMI CRM
DACH D&D
EITO ERP
FDI FOSS
GIZ HR
ICK IoT
ISIC ISO
ITCM KITIB
MbO M&E
MNC NMFA
PTK R&D
SDC SMEs
STIKK UNSPSC
VC WP
Application deployment and development tools Business process outsourcing Compound annual growth rate Chief information officer Capability Maturity Model Integration Customer relationship management Germany, Austria and Switzerland Development and deployment European Information Technology Observatory Enterprise resource planning Foreign direct investment Free and open-source software German Agency for International Cooperation Human resources Innovation Center Kosovo Internet of things International Standard Industrial Classification of All Economic Activities International Organization for Standardization Kosovo IT Industry Barometer Management by objectives Monitoring and evaluation Multinational corporation Norwegian Ministry of Foreign Affairs Post and Telecommunications of Kosovo Research and development Swiss Development Cooperation Small and medium enterprises Kosovo Association of Information and Communication Technology United Nations Standard Products and Services Code Venture capital Word packages Directory: repository repository -> Problem-solving and Program Design End-of-topic questions 1 repository -> Multi-objective Performance Optimization of a Probabilistic Similarity/Dissimilarity-based Broadcasting Scheme for Mobile Ad hoc Networks in Disaster Response Scenarios repository -> 10th grade English Language Department Taldykorgan Task for Olympiad 11 repository -> Doc 9718 an/957 Handbook on Radio Frequency Spectrum Requirements for Civil Aviation repository -> Cancun convention & visitors bureau trends and Economy Report – September 2009 repository -> Innovation of ict in Developing Countries repository -> Escaping the trap: the simplified application of eu law repository -> International Journal of Health Promotion and Education Swapping the Lycra for the suit: determinants of cycling for transport among leisure cyclists in Ireland repository -> 8th grade English Language Department Taldykorgan Tasks for Olympiad 8 Download 2.66 Mb. Share with your friends:
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