Rommel
Summary
-
A Microsoft certified professional with more than 5 years experience in Windows Server 2008
-
Experienced in Citrix, SQL clustering, VMWare, Vcenter, Active Directory and HP Server.
-
Experienced in designing, recommending, and implementing operating structures and domains.
Education
-
Bachelor of Science in Computer Engineering, AMA Computer University (2002)
Certification
-
MCP 2.0 Certified Professional
Technical Skills
|
SKILLS/QUALIFICATIONS SUMMARY
|
|
|
SKILLS
|
YEARS OF EXPERIENCE
|
PROFICIENCY
(1-5)
|
LAST YEAR USED
|
Windows Server 2008
|
5
|
4
|
2012
|
Citrix
|
3
|
3
|
2012
|
SQL Clustering
|
5
|
3
|
2012
|
VMware
|
3
|
3
|
2012
|
Vcenter
|
3
|
3
|
2012
|
Active Directory
|
6
|
5
|
2012
|
HP Server
|
5
|
3
|
2012
|
-
Microsoft Technologies (Office 2000/2003/2007 & 2010, Visio 2000), Adobe Photoshop
-
Microsoft Operating System (95, 98, 2000, XP, VISTA, 7,8)
-
Microsoft Server Operating Systems (NT, 2000, 2003 R2 Enterprise Edition and 2008 R2 Edition + Clusters)
-
Active Directory (Group Policy Object), File server, IIS, SQL Server, MS SQL, MySQL MS SharePoint 2007/2010 administration, Server 2000, 2003, 2008, Exchange Server.
-
Open Source (Red Hat, Fedora Core, Centos, Ubuntu, PF Sense) Solaris and UNIX
-
Anti-malware/Anti-virus Tools (CCleaner, Hjack, Hitman Pro, mbam, SuperAntiSpyWare)
-
Kaspersky Enterprise for Windows Server & Workstation, NAV Symantec Enterprise, Sophos Endpoint Enterprise)
-
Firewall: ISA Server 2000/2004/2008(GFIWebMonitor.v2011), SonicWall, Cyberoam.
-
Knowledgeable in Hyper-V Manager, Virtual Box, VMware vSphare Client, VMware Workstation, Networking skills (Basic routing, PABX Telephony, DHCP, DNS, VPN).
-
Backup technology (Backup exec / Acronis backup & recovery).
-
Remote Support Tools (TightVNC, Net Support, Remote Desktop Connection, TeamViewer, ShowMyPC, GoToAssist, Ammyy Admin)
-
Peripherals Network setup LAN/WAN, TCP/IP, Cabling, Switches and Hub, Ruckus Wireless Router,
-
Linksys WRT54G wireless router,
-
PC setup and Imaging
Work Experience
Jun 2012 – Oct 2012
Wintel Engineer/Administrator
Skills Developed / Key Responsibilities:
-
Administer all server hardware and software systems within the center.
-
Perform regular server hardware/software maintenance and upgrades.
-
Ensure efficient and timely resolution (isolation and analysis, management and coordination, client escalation …etc.) of server problems and outages.
-
Coordinate with internal IT and clients following the agreed escalation processes. Serve as 3rd level support for helpdesk problems.
-
Ensure that daily server backup is carried out.
-
Schedule and prepare media tapes for offsite. Retrieve backup files as per server.
-
Monitor and generate reports of current systems utilization
-
Ensure that server hardware and software systems are capable of handling current utilization and projected growth.
-
Perform periodic performance assessments and general server maintenance (Patching, Reboot, Update, Firmware, Upgrade, and Backup Management. {Backupexec, Acronis
-
Design, recommend and implement server operating system structure and domains.
-
Provide support for IT infrastructure includes troubleshooting, root cause analysis, and resolution of incidents both alerts and helpdesk tickets.
-
Troubleshoot and resolve Server and workstation issues within the required service level agreement.
-
Manage Windows Server, Active Directory, Domains, DNS, and DHCP environment.
-
Manage Sophos Endpoint Enterprise.
-
Work with other groups to restore service in accordance to the established SLA for the incident. Examples of other groups are Backup, Messaging, Network, Production Support, etc.
-
Participate in 24x7 on-call support rotation schedule
Jun 2011 – Jul 2012
IT Support Engineer
Skills Developed / Key Responsibilities:
-
Perform administration, support and monitoring of servers and infrastructures.
-
Manage Windows 2003/2008 and Linux servers include but not limited to mail (Postfix/Sendmail), file server (Samba), web server (apache/IIS), firewall (Iptables), proxy (squid/delegate), Open VPN, DNS (Bind) and DHCP servers.
-
Troubleshoot server issues, ensure the availability of applications and develop processes and procedures for ongoing management of the servers.
-
Evaluate, test, and deploy all software and hardware upgrades to the server infrastructure.
-
Rolls out hardware and software to ensure optimal deployment of resources.
-
Plans, implements, and supports the network and computing infrastructure plan.
-
Carry out installation of Windows Server O/S, Upgrade, patching and server virtualization, storage virtualization, disaster recovery.
-
Ensure availability of System and Infrastructure by pro-active monitoring, maintenance and management of system.
-
Daily monitoring of Server health and performance, server space, backup jobs and respond to support issues.
-
Manage workflow and service request through Client’s call ticketing system
-
Imaging/Re‐Imaging end user desktop and laptop machines.
-
Software installation, configuration, and troubleshooting for end users
-
Hardware and Software upgrades
-
Responsible for networking, design, installation and maintenance services.
-
Supporting end users over the remote desktop connection (tight VNC) and by email.
-
Management of the daily data backup and retrieval scheme.
-
Installing and operating Windows desktop and server operating systems.
-
TCP/IP networking and hardware maintenance and repair.
-
Assisting the IT manager with support requests.
Sep 2010 – Jun 2011
IT Computer Engineer
Skills Developed / Key Responsibilities:
-
Analyze all IT infrastructures and prepare reports to be submitted to AVP Technical Groups and perform research on all technological solutions and provide support to all AMA Business Center and maintain knowledge on all latest technologies.
-
Provide on-the-job training to new department staff members
-
Training new IT employees. (Implementation/Planning, Installation & Configuration such as DHCP, Active Directory, DNS, GPO,
-
File Sever, ISA Server, Printer Server, SQL Server, CIS Server and Anti Virus Server run as Advance Server 2003 Enterprise.
-
Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software
-
Primary support over the MSTSC (Remote Desktop Protocol) in different AMA Computer Campuses
-
Resolve technical problems in AMA relating to hosting environments.
-
Supporting end user desktop and laptop machine.
-
In charge of implementation and configuration of Ruckus Wireless Router.
-
Imaging/Re‐Imaging end user desktop and laptop machines.
May 2008 – Sep 2010
Software Support Engineer
Skills Developed / Key Responsibilities:
-
Perform administration support and monitoring of servers and infrastructures.
-
Perform maintenance and administration of Windows servers 2003/2008 include Campus Information System Version 2, run as VB6 & SQL2000, AD, GPO, DNS, DHCP, File Server, ISA Server/GFI, Anti Virus Server (Symantec Corporation Edition 8)Norton
-
Perform Imaging/Re‐Imaging student’s desktopmachinesevery end of semester.
-
Perform Setup and manage CCTV, IP Camera (Hikvision DVR)
-
Perform regular and on-demand system backups.
-
Daily reports analysis of current network utilization as well as issues arising from therein.
-
Coordinate with the SD/COO with regards to IT requirements
Jan 2007 – May 2008
IT Staff
Skills Developed / Key Responsibilities:
-
Check the work efficiency of the computer hardware components like disk drives, monitors, keyboards, CPU etc
-
Keep track of the students entering and leaving the computer lab. Supervise their activities while working on the computers
-
Provide technical support to end-users within the organization.
-
Perform Imaging/Re‐Imaging student’s desktop machines every end of trimester.
-
Perform Setup and manage CCTV, IP Camera (Hikvision DVR)
-
Daily reports analysis of current network utilization as well as issues arising from therein.
-
Coordinate with the IT manager with regards to IT requirements
-
Prepare reports and Inventory of hardware and software.
-
Perform regular and on-demand system backups.
Apr 2005 – Nov 2006
Computer Technician
Skills Developed / Key Responsibilities:
-
Perform Managing and setup infrastructures
-
Installed, repaired, maintained, and upgraded desktop and notebook computers; performed maintenance on printers
-
Provided on the spot solutions to the customer/clients facing technical issues and difficulties
-
Perform pulls cables & rewires or directs the rewiring of cables as required for new installation & reconfiguration network connection TCP/ IP.
-
Perform inventory hardware and software.
Jun 2003 – Apr 2005
Activation Analyst
Skills Developed / Key Responsibilities:
-
Perform Managing and setup infrastructures
-
Compares delivery status of welcome letters against welcome call-out results.
-
Responds to queries, complaints, or concerns of subscribes resulting from activities of other groups within ACMD department.
-
Consolidates bill reprint request and effects necessary changes or correction on billing addresses of customers.
-
Review the RTS reports and effects recommends necessary actions to be taken.
-
Performs other duties of a similar nature or level.
Share with your friends: |
