What Every Auto Dealership Should Know …


The Cost of Non-Compliance With legal requirements



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The Cost of Non-Compliance With legal requirements


HR Compliance – Safeguarding of employee confidential information

Fines applicable when employee’s records are compromised:



  • Civil: $1,000 per employee (if filing security is breached, all employees may be affected)

  • State: $1,000 per employee

  • Federal: $2,500 per employee

Other legal repercussions:



  • Individual lawsuits.

  • Class action lawsuits.



Sales & Service – Safeguarding customer’s confidential information

From Auto Dealer Monthly - Jennifer Murphy / Senior Assistant Editor / 888.300.8844 Jenny@AutoDealerMonthly.com

The Gramm-Leach-Bliley Act or GLB Act, includes provisions to protect consumers’ personal financial information held by financial institutions. There are three principal parts to the privacy requirements: the Financial Privacy Rule, Safeguards Rule and pretexting provisions.”

Applicable penalties for non-compliance:


  • Civil penalties: $10,000 per violation

  • Officers, Directors & Financial Institutions: $100,000 per violation including imprisonment for up to five years (important for dealers that provide financing directly)

The Privacy Rule applies to car Automobile Dealers who:



  • Extend credit to someone (for example, through a retail installment contract) in connection with the purchase of a car for personal, family, or household use;

  • Arrange for someone to finance or lease a car for personal, family, or household use; or

  • Provide financial advice or counseling to individuals.


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