This step-by-step guide leads you through the process of activation and configuration of the Wildix system


Connection and login of WP600A / WP600ACG



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7.1. Connection and login of WP600A / WP600ACG


  1. Connect the phone to the Wildix Switch using RJ45 network cable

  2. After the phone has booted, Phone app (Login page) opens automatically, enter your credentials:

  • Domain: PBX IP address or domain name

  • User name: extension number (user name or email address are also accepted)

  • Password: user WEB password

NOTE: password of adminuser is also accepted!
NOTE: to know the user’s password, go to Users and click “Export CSV” (only “admin” user)


DOCUMENTATION:
User guide: https://manuals.wildix.com/wp600a-wp600acg-user-guide/

WP datasheet and flyer: https://manuals.wildix.com/#phones

7.2. Assign Wildix phones (WP4X0)


Before proceeding with assigning WP4X0 phones make sure to:

  1. Connect the phones to Wildix Switch

  2. Provision the phones

There are several modes of assigning WP4X0 to users:



  • Via WMS: for system administrator

  • Directly from the phone by dialing Feature Code “Login” (99 by default): for user or for system administrator

7.2.1 Assign WP4X0 to users via WMS


Go to WMS > Devices


  1. Select a provisioned WP4X0

  2. Click “Assign to user”



NOTE: the option “Unknown” allows you to log out the phone that had been previously assigned to a user.


  1. Select the user from the list

After a few seconds, “loginX” changes to the extension number of user both on the phone screen and in WMS (“Phone” column):



This means, the phone is assigned and user can make and receive calls.
To make a test, call 76 (Feature code for the echo sound test).

DOCUMENTATION:
Feature codes: https://manuals.wildix.com/wp600a-wp600acg-user-guide/
You can consult and edit all the Feature codes used by the system in WMS Dialplan > Feature codes:

  • Enable / disable / adjust phone features (such as DND, Call forwarding, Mobility etc) from analog phones

  • Perform Call transfer and Call recording from analog phones

  • Use CONTINUITY feature allowing you to pass an active call from one device to another one

  • Manage Voicemail; Record an audio file

  • Use such services as: intrusion, intercom, call pickup, paging, speed dial (a phonebook contact)

  • Change Switches and Timetable statuses from analog phone, call a call group or transfer a call to a call group

  • Call a conference; Make an echo test


NOTE: To change the language of the phone from the WMS interface


  1. Go to Users and select the user of the phone

  2. Double-click on the user

  3. Edit the “Language” column and click “Save”

After several seconds the phone receives a new configuration.



Otherwise go to Devices, select the phone and click “Configure / Sync device” button.


7.2.2 Assign WP4X0 to users via Feature Code


Take a provisioned WP4X0 phone, “loginX” is indicated on the display.


  1. Dial 99 from the phone (“Login” feature code) and follow the audio instructions:

  2. Enter the extension number of user

  3. Enter the password of user

NOTE: password of adminuser is also accepted!
NOTE: to know the users password, go to Users and click “Export CSV(only admin” user)

HOW DO I ENTER THE PASSWORD FROM THE PHONE?
Enter digits instead of lower and upper case letters and *instead of all the special characters:


  • Instead of letters, press corresponding digits on the phone’s keypad (e.g. if you need to enter A or B, press “2”)

  • No difference between uppercase and lowercase letters (press “2” to enter A or a)

  • Press * instead of all the special characters (to enter such symbols as $, %, &)

  • Press the button just once to enter any option corresponding to this button (e.g. to enter 2, A, B or C, press the button “2” just once, not twice, not three times)


EXAMPLE:
Password: 4Ag7$Z





4 - press 4”

A - press 2”

g - press 4”

7 - press 7”

$ - press *

Z - press 9”

NOTE:

In Users menu the status of the user to whom the phone has been assigned, has changed to green, the newly assigned device is displayed next to the status:



DOCUMENTATION:


  • Blog article about 99 Login procedure: https://blog.wildix.com/en/assign-wildix-phones-to-users/




  • Wildix Phones WP datasheet and User Guide: https://manuals.wildix.com/#phones




  • Supported Headsets: https://manuals.wildix.com/headsets/





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