NoELle Spence 730 Cityscape Plaza (770) 634-6471

730 Cityscape Plaza (770) 634-6471

Atlanta, GA 30308 msnoelles@gmail.com

OBJECTIVE
To obtain a position that will utilize my psychology skills, benefit others, increase my experience and positively impact the community.

EDUCATION & CERTIFICATIONS

Brighter Tomorrows, Griffin, GA

Certified Addiction Counselor Training, November, 2013

International Coaching Research Group, Alpharetta, GA

Certified Life Coach, June, 2012
Argosy University, Atlanta, GA

 Bachelor of Psychology, April, 2008

 Magna Cum Laude

Remington College, Mobile, AL

Assisted Director of Quality in entering information gathered from educational classes held about HIV and AIDS. Assisted Volunteer Coordinator with entering data from calls of those who had questions about HIV and AIDS. This was the first position of its type at this organization. Documenting this information was crucial in order for them to receive funding to continue their work.

Made phone calls to express condolences to the family members of those hospice patients who had passed away. Provided office support.

Conducted behavioral health assessments. Facilitated group counseling sessions. Provided office support.

Assisted with the supervision of children from ages 6 to 12. Assisted with the facilitation of group counseling sessions. Provided office support.

Conducted client assessments and intakes. Facilitated group counseling. Provided one on one counseling to clients. Provided office support. Utilized Microsoft Outlook as part of office support.

Provided front-end customer service. Used my previous cashier experience to train employees on how to operate a cash register and handle the money. Worked as part of a team to ensure that food orders were prepared in a timely manner. Helped with employee relations. By this being my parents restaurant, the length of time that i have worked there has included full-time, part-time, and on an as needed basis.

Operated a cash register and regulated the money. Provided customer service to those who needed wardrobe advice or had questions about the store merchandise.

Worked with the inventory manager to insure that products were available to meet consumer needs. Organized product inventory as needed.

Provided fast, efficient customer service to all consumers. Interacted with consumers to ensure there return to the store. Directed phone calls to correct store department.

Provided assistance to each customer. Made sure their food orders were prepared in a timely manner. Ensured that all moneys exchanged between customers were correct.

Kept a faced pace while reading the monitors with orders and preparing them both simultaneously. Operated a cash register when was needed as part of the team. I was given a raise on my first day of work at the restaurant.

Provided customer service by way of cashier’s duties, which included engaging customers in small talk to ensure their needs were met. Provided customer service by producing seafood orders as directed by the customer.

Maintained the home improvement department’s inventory. Interacted with customers to assist them in getting the correct product for their needs.

Operated a cash register at a fast and accurate pace. Provided customer service by answering customer’s questions about store products. Completed a cashier training course and received a certificate.

Provided customer service by ensuring that customers were happy with their visit to the store. Operated a cash register and maintained an accurate teal.