1 Pilot operation preparation report Version number



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Italy


Figure 23: eCall Operational Workflow (Italy)


    1. Netherlands


This figure shows the call flow to be tested in the project. Important detail is the difference in routing between a manual and an automatic e-Call.

To save time an automatic eCall will be directly routed to the call taker in PSAP 2nd level. The manual call is routed to the PSAP 1st lever to be validated before transferring.



Figure 24: eCall Operational Workflow (Netherlands)




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