1 Pilot operation preparation report Version number
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- Event form opening (case folder)
- Collecting supplementary data
- Transfer the eCall to agencies
- Request SEND MSD
- PSAP Call-back
- Sweden
- Croatia
Romania
Figure 25: eCall Operational Workflow (Romania) eCall is automatically routed to the Bucharest PSAP’s operators in the same manner as a regular 112 emergency call. eCall is transported through the same communication infrastructure but is answered by different 112 operators (there are specific operators with the role of handling eCall). eCall is received in the 112 Application. When the call is answered, a voice message is played, alerting the operator that a MSD is transferred. After the MSD is transferred, an acoustic message alerts the operator that the voice channel is opened and she can try to communicate with the passengers in the vehicle. The voice message can be configured and is implemented on the eCall PSAP modem level. Event form opening (case folder)When the call is answered, the form for new event data entry (case folder) is automatically opened and presented to the 112 eCall operator in 112 Application and a notification window on the GIS client interface is shown. When the MSD data is received, a button on the notification block become active (allowing to the operator to view the MSD data in the GIS client interface) and the case folder is automatic filled with all the MSD data. In the same time, the location incident (GPS coordinates) is positioned on the GIS client interface. Based on GPS position the GIS send to 112 Application the Incident Address (Street, Street no, Locality, Municipality). Collecting supplementary dataAfter the initial data (MSD) is displayed in GIS and 112 Application interfaces, the 112 eCall operator is responsible to collect supplementary data (if is possible from the interview) and to classify the incident according to the incidents list (INDEX OF INCIDENTS – commonly agreed with the specialized intervention agencies). All data are introduced in 112 Application client interface. EUCARIS data is presented to the operator only at his own request (done from a button in GIS client – available both PSAP and agencies operators). Transfer the eCall to agenciesAfter collecting all the necessary data (MSD and interview), the 112 eCall operator ensure that the relevant data information of the case (incident case file) and the associated voice communication are transferred to the responsible agencies from the area where the incident has occurred. In the same time a notification is sent to the PSAP operators from the county where the incident occurred. This notification is sent in order to alert the PSAP operators that an eCall was already sent to the county agencies as a measure to prevent multiple alerts for the same incident that can occur on regular 112 emergency calls. Procedure description: Operator evaluates the data in the MSD as inadequate, corrupted data, position not presented, position changed. Operator notifies the caller that the voice communication will be interrupted. Operator presses "Request MSD" button from the GIS client interface. A new MSD is received and during that, the alert voice message is played. Operator notifies the caller that the voice communication is restored. PSAP Call-backThis is a situation where the call is interrupted or from another reason is needed to call the car passengers. The operator uses contact book from 112 Application client interface (copy/paste the number from the case folder associated with the initial call) and push the contact button. Procedure description: Operator uses the option call from contact book in the 112 Application client interface. IVS answer. Operator has now again possibility to seek re-sending MSD. SwedenOperation timetablePlease give an overview of your timetable for national operation activities, indicating the most important milestones. This was already presented by all of you at the KoM in Bucharest so you can include here. CroatiaOperational timetable of Croatian eCall pilot is presented on Figure 6.1¸Operations will consist of two different phases, laboratory testing and field testing. Laboratory testing will take part in M10 & M11 of the project, and field testing will take part in two different time slots, from M11-M24 and from M24-M36. Laboratory testing In Croatian eCall pilot IVSs are to be examined against the emulated mobile network with limited radio coverage and the full eCall flag feature deployed. The emulated mobile network resembles the real network of one of Croatian eCall Pilot MNO partners. Both long numbers and 112 number are to be utilised. Calls will terminate at the real PSAP (not a simulator), where the appropriate eCall event log will be managed (in a manner described in WP4 and WP3 deliverables). The ENT PSAP applied is an Ericsson commercial product with the same features and architecture as those already deployed in Croatian 112 system. During the laboratory testing phase, the IVSs are not to be installed in vehicles, but to be kept in laboratory, situated as to provide the appropriate GPS/Glonass signal reception quality. Both manual and automatic eCall initiations are to be performed.
The eCall flag feature will be implemented in mobile network of HeERO partners. During this testing phase, the IVSs will be tested in real environment, according to defined scenarios (do refer to WP4 deliverables). Only 112 number dial examinations are to be performed to ensure that eCall terminates at the eCall-enabled PSAP, operated by National Protection and Rescue Directorate (a HeERO partner, and Croatian eCall Pilot national co-ordinator). A separate (log-based) report is to be issued for every series of tests. 
Figure 26: Operational timetable (Croatia) Directory: docs -> projects -> cnect docs -> From Warfighters to Crimefighters: The Origins of Domestic Police Militarization docs -> Borzoi Club of America Register of Merit Program I. What is a Register Of Merit docs -> Protecting the rights of the child in the context of migration docs -> United Nations E/C. 12/Esp/5 docs -> 9th May 1950 the schuman declaration docs -> Getting To Outcomes® in Services for Homeless Veterans 10 Steps for Achieving Accountability cnect -> Version number: Version 0 Final cnect -> Project acronym: oversee project title: Open Vehicular Secure Platform cnect -> Version number: Version 4 Main author Download 6.16 Mb. Share with your friends:
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