The course is divided in modules:
1. Public institutions
- Functions of public institutions
-. Characteristics and aim of public institutions
-. Public enterprises
-. Government of public institutions
-. Public management
2. Theories on Public Service Administration
-. The traditional bureauchratic model
-. New Public Management
-. Public Governance
3. Decision making process in Public Service enterprises
-. Governance and decision making process
- Extended governance systems
-. Management systems and performance evaluation
-. Public service enterprises and their workforce: organizational wellness
-. Public service enterprises and their customers: service quality policies
4. Public institution and enterprises
-. Relationship models between administration and enterprises
-. Public – private partnership
-. Strategic outsourcing
5. Case study: the healthcare sector
-. Governance, control and service provision
-. Investment and research policies
-. The evolution of healthcare sector in Europe
-. The future role of public institutions
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