Optus mobile broadband service



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If the service is cancelled before Minimum Term, the Cancellation Fee will get calculated as follow: Cancellation Fee amount for the plan (stated in the table above) divided by the Minimum Term multiplied by each month remaining of your Minimum Term. The Cancellation Fees will be pro-rated for any part months remaining (so if you have 8.5 months remaining of your minimum term of 24 Months on a $45 OB Employee Tablet Plan, for which 100% Cancellation Fee is $879, then you will be charged $879/24 = $36.63 multiplied by the months remaining; $36.63 x 8.5 = $311.31).

      1. Employees of Optus Business customers may choose to bring their own tablet device and go on the $25 BYO Optus Business 4G Employee Tablet 12 month plan. The plan details are as follows:




$25 BYO OB 4G Employee Tablet Plan

Monthly Access Fees

$25

Minimum Total Cost over 12 Months

$300

Cancellation Fees (pro-rated)

$66

Excess Usage per MB or part thereof

$0.05

If the service is cancelled before Minimum Term, the Cancellation Fee will get calculated as follows: Cancellation Fee amount for the plan (stated in the table above) divided by the Minimum Term multiplied by each month remaining of your Minimum Term. The Cancellation Fees will be pro-rated for any part months remaining (so if you have 8.5 months remaining of your minimum term of 12 Months on the $25 BYO OB 4G Employee Tablet Plan, for which 100% Cancellation Fee is $66, then you will be charged $66/12 = $5.50 multiplied by the months remaining; $5.50 x 8.5 = $46.75).



    1. Equipment charges on an Optus Business 4G Employee Mobile Broadband plans

The terms set out below apply if you connect to an Optus Business 4G Mobile Broadband pricing plan and you purchase an approved device.

      1. You choose to pay for the cost of the device by paying a fixed amount each month over the equipment term (see Appendix D for more details) in accordance with clause 5.3(d) of the service description, in which case we will bill you the monthly equipment charge each month for the length of the equipment term.

      2. Details of and the purchase prices for the devices vary from time to time and are available from us and our participating agents.

      3. Paragraph (d) below refers to the mobile equipment payment plan so that the length of the equipment term we will agree to depends upon the length of the minimum term of the pricing plan you select.

      4. The equipment term is 24 months if the agreement is a fixed length agreement with a 24 month minimum term.

      5. The Optus Business 4G Employee Mobile Broadband Plans provide achoice of 4G devices listed below for $0 upfront over the 24 month length of the plan with:






$22 Optus Business 4G Employee MBB Plan

$35 Optus Business 4G Employee MBB Plan

$45 Optus Business 4G Employee MBB Plan

Monthly Access Fees

$22

$35

$45

Device: 4G Huawei E3276

USB Dongle



$0 upfront

$0 upfront

$0 upfront

Device: 4G Huawei E589

WiFi HotSpot



$0 upfront

$0 upfront

$0 upfront

Device: 4G Huawei B593

Wireless Router



$0 upfront

$0 upfront

$0 upfront

Minimum Total Cost over 24 Months

$528

$840

$1080

Cancellation Fees (pro-rated)

$399

$399

$399

Excess Usage per MB or part thereof

$0.05

$0.05

$0.05

If the service is cancelled before Minimum Term, the Cancellation Fee will get calculated as follows: Cancellation Fee amount for the plan (stated in the table above) divided by the Minimum Term multiplied by each month remaining of your Minimum Term. The Cancellation Fees will be pro-rated for any part months remaining (so if you have 8.5 months remaining of your minimum term of 24 Months on the Optus Business 4G Employee Mobile Broadband Plan, for which 100% Cancellation Fee is $399, then you will be charged $399/24 = $16.625 multiplied by the months remaining; $16.625 x 8.5 = $141.30).

  1. Service Charges

    1. How do we calculate data usage?

      1. We will charge you for the volume of data uploaded and downloaded using the service.

      2. Charges are based upon 1 kilobyte increments and are rounded to the nearest cent.

      3. Charges for part of a 1 kilobyte increment will be rounded up to the next 1 kilobyte increment.

      4. There are 1024 kilobytes for every 1 megabyte.

    2. Which pricing plan applies to you?

      1. If you have already completed your application for the service the name of your pricing plan will be indicated on your application. If you do not know the name of your pricing plan you may call us to confirm your pricing plan details.

      2. The pricing plans for the service are set out in the table below.

      3. You may select a minimum term month to month, or 12 or 24 months in your application depending on the pricing plan you choose.

      4. You must pay us the monthly access fee for the pricing plan you choose each month during the term of the agreement. The monthly access fee includes an amount of eligible data usage, as indicated in the table. We will bill you for monthly access fees in advance.

      5. Eligible data usage includes Optus 3G single band or dual band networks and Optus GSM network data use. Data use when you are roaming is not included in eligible data.

      6. Excess usage charges will apply for each extra kilobyte or gigabyte (depending on your pricing plan) of data uploaded or downloaded (or part thereof) once you have reached your monthly Data Allowance for that particular billing period. We will bill you for excess usage charges in arrears.

      7. Any unused included data usage is forfeited at the end of each month.

    3. What charges apply for your use of value added service features?

Appendix Y (Value Added Service Features) of the agreement describes the value added service features that are available with the Optus Digital Mobile Service. Where you use such value added service features in connection with the service, unless we specify otherwise, the charges set out in Appendix Y will apply to your use of those value added service features.

  1. Pricing plans available to consumers

      1. The following plans were available if you are a consumer customer and you connected to the service between 4 June 2013 and 19 January 2014.


Table 1: My Mobile Broadband Plans


Plan Name

$20 My Mobile Broadband Plan 1GB

Monthly Access Fee

$20

Included Monthly Data Allowance for use within Australia

1GB

Contract Length

24 Months, 12 Months or Month-to-Month

Minimum Total Cost over 12 Months excluding any Device charges

$240

Maximum cancellation fee on 12 month contract term

$100

Minimum Total Cost over 24 Months excluding any Device charges

$480

Maximum cancellation fee on 24 month contract term

$140

Cost of 1MB of data

$0.0195

(within included data)

Additional Data

$10 per 1GB or part thereof up to a maximum of 20GB

Optus Mobile Fair Go Policy applies. Refer to Appendix W for further details




Table 2: My Plan for iPad Plans: available to consumers who have an eligible iPad



Plan Name

$20 My Plan for iPad 1GB

Monthly Access Fee

$20

Included Monthly Data Allowance for use within Australia

1GB

Contract Length

24 Months, 12 Months or Month-to-Month

Minimum Total Cost over 12 Months excluding any Device charges

$240

Maximum cancellation fee on 12 month contract term

$0

Minimum Total Cost over 24 Months excluding any Device charges

$480

Maximum cancellation fee on 24 month contract term

$0

Cost of 1MB of data

$0.0195

(within included data)

Additional Data

$10 per 1GB or part thereof up to a maximum of 20GB

Optus Mobile Fair Go Policy applies. Refer to Appendix W for further details





      1. The following plans were available if you are an existing consumer and you recontracted to the service between 4 June 2013 and 19 January 2014.


Table 3: My Mobile Broadband Plans


Plan Name

$20 My Mobile Broadband Plan 2GB

$30 My Mobile Broadband Plan 5GB

$45 My Mobile Broadband Plan 9GB

$60 My Mobile Broadband Plan 12GB

Monthly Access Fee

$20

$30

$45

$60

Included Monthly Data Allowance for use within Australia

2GB

5GB

9GB

12GB

Contract Length

24 Months, 12 Months or Month-to-Month

Minimum Total Cost over 12 Months excluding any Device charges

$240

$360

$540

$720

Maximum cancellation fee on 12 month contract term

$100

$110

$120

$160

Minimum Total Cost over 24 Months excluding any Device charges

$480

$720

$1,080

$1,440

Maximum cancellation fee on 24 month contract term

$140

$150

$170

$200

Cost of 1MB of data

$0.0098

$0.0059

$0.0049

$0.0049

(within included data)

Additional Data

$10 per 1GB or part thereof up to a maximum of 20GB

Optus Mobile Fair Go Policy applies. Refer to Appendix W for further details




Table 4: My Plan for iPad Plans: available to consumers who have an eligible iPad


Plan Name

$20 My Plan for iPad 2GB

$30 My Plan for iPad 5GB

$45 My Plan for iPad 9GB

$60 My Plan for iPad 12GB

Monthly Access Fee

$20

$30

$45

$60

Included Monthly Data Allowance for use within Australia

2GB

5GB

9GB

12GB

Contract Length

24 Months, 12 Months or Month-to-Month

Minimum Total Cost over 12 Months excluding any Device charges

$240

$360

$540

$720

Maximum cancellation fee on 12 month contract term

$0

$0

$0

$0

Minimum Total Cost over 24 Months excluding any Device charges

$480

$720

$1,080

$1,440

Maximum cancellation fee on 24 month contract term

$0

$0

$0

$0

Cost of 1MB of data

$0.0098

$0.0059

$0.0049

$0.0049

(within included data)

Additional Data

$10 per 1GB or part thereof up to a maximum of 20GB

Optus Mobile Fair Go Policy applies. Refer to Appendix W for further details





    1. Optus Data Plans

      1. The following plans were available if you are an existing consumer and you recontracted to the service between 1 July 2013 and 19 January 2014.

        Plan Name

        2GB Optus Data Plan

        5GB Optus Data Plan

        10GB Optus Data Plan

        15GB Optus Data Plan

        20GB Optus Data Plan

        Monthly Access Fee

        $19.95

        $24.95

        $34.95

        $54.95

        $74.95

        Included Monthly Data Allowance for use within Australia

        2GB

        5GB

        10GB

        15GB

        20GB

        Contract Length

        24 Months, 12 Months or Month-to-Month

        Minimum Total Cost over 12 Months excluding any Device charges

        $239.40

        $299.40

        $419.40

        $659.40

        $899.40

        Maximum cancellation fee on 12 month contract term

        $100

        $110

        $120

        $160

        $190

        Minimum Total Cost over 24 Months excluding any Device charges

        $478.80

        $598.80

        $838.80

        $1318.80

        $1798.80

        Maximum cancellation fee on 24 month contract term

        $140

        $150

        $170

        $200

        $270

        Cost of 1MB of data (within included data)

        $0.01

        $0.0050

        $0.0035

        $0.0037

        $0.0037

        Additional Data

        $0.10 per MB


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