The authors would like to acknowledge the contributions of a number of people in the development of this manual. Particular among these were Sam Zimmerman, consultant to the World Bank and Mr. Ajay Kumar, the World Bank project manager. We also benefitted greatly from the insights of Dario Hidalgo of EMBARQ. Further, we acknowledge the work of the staff of Transmilenio, S.A. in Bogota, especially Sandra Angel and Constanza Garcia for providing operating data for some of these analyses.
A number of analyses in this manual were prepared by students from Rensselaer Polytechnic Institute. These include:
Case study – Bogota Ivan Sanchez